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Ambient.ai is the category leader in Agentic Physical Security, powered by Ambient Pulsar, a reasoning Vision-Language Model purpose-built for physical security. The platform integrates with existing security cameras and access control systems to unify monitoring, access control, threat assessment, response, and investigations. The company has doubled new ARR in FY26, serves world-class customers including Cisco, ServiceNow, SentinelOne, TikTok, Bayer, and MoMA, and was ranked #71 out of 500 on Forbes' best startup employers list.
You will lead the Ecosystems team, which connects Ambient.ai to Physical Access Control Systems (PACS) that customers operate and is extending into new access control capabilities. You own both the team and the partner relationships behind it. The team's work ranges from building and maintaining PACS integrations that customers depend on daily to developing new access control products from early, ambiguous starting points. You will set direction and priorities across all work. Every alarm Ambient Access Intelligence verifies depends on this team's integrations, making reliability critical alongside building what comes next.
This is a player-coach role. You will manage and grow a small team of backend and integration engineers, stay close enough to the code to make sound architecture calls, and represent Ambient.ai credibly with partner engineering and product leaders. You report into EPD leadership.
Key responsibilities include: hiring, managing, and growing a team while setting high ownership standards for production systems; splitting team capacity between integration delivery and new product development, rebalancing as priorities shift; staying hands-on with design reviews, debugging, and code contributions; owning the PACS integration roadmap with product; setting up the operating model for integrations in production including monitoring, on-call, partner escalation paths, and regression testing; defining architecture and milestones for new access control capabilities; serving as the primary engineering contact for PACS and hardware partners from technical scoping through joint roadmap planning; negotiating API access, SDK support, test hardware, and escalation commitments; and representing Ambient.ai in partner technical reviews and joint customer escalations.
Requirements: Deep experience with access control systems from the software side (PACS vendor, cloud access control company, or integrator's engineering team) or hardware side (locks, readers, controllers, credentials); 6+ years in software engineering including 2+ years managing engineers or leading a team as a tech lead with people responsibilities; track record of shipping and operating integrations with third-party systems and building something new from an early, ambiguous starting point; experience owning technical relationships with external partners including scoping joint work, negotiating access and support, and resolving escalations; strong backend and distributed systems judgment including systems spanning customer-site hardware and the cloud; clear communication with engineers, product leaders, partner executives, and customers.
Nice to have: Direct experience with PACS, lock, or credential platforms such as LenelS2, C-CURE 9000, Genetec, Brivo, or similar; built or led a cloud-managed access control product end-to-end including controllers, credentials, and mobile access; working knowledge of access control protocols and standards (OSDP, Wiegand, BLE and NFC mobile credentials); IoT platform experience including device provisioning, fleet management, firmware updates, MQTT; familiarity with enterprise security buyers and compliance expectations (SOC 2, audit trails, role-based access).
