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PrismHR is a leading payroll, benefits, and HR software platform serving Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). The company powers over 80,000 companies, 2.5 million worksite employees, and processes $85 billion in payroll annually.
As a System Support Associate, you will be responsible for implementing, modifying, and maintaining Electronic Data Interchange (EDI) file feeds that support critical healthcare data exchanges. This role requires hands-on technical expertise, a solid understanding of U.S. healthcare EDI standards, and strict adherence to HIPAA compliance.
Key responsibilities include:
- Implement, configure, and modify EDI file feeds to support business and operational needs
- Develop, maintain, and support EDI integrations using programming languages (C#, Java, Python)
- Create, manage, and support secure data transfer connections using SFTP (Secure File Transfer Protocol)
- Gather specifications from clients, carriers, and vendors and deliver solutions that meet requirements
- Ensure compliance with HIPAA regulations and U.S. healthcare industry standards when managing sensitive patient data
- Collaborate with internal technical teams, business stakeholders, and external partners on data exchange requirements
- Participate in testing, validation, and deployment of new or modified EDI feeds
- Maintain technical documentation, process flows, and support procedures
- Support audits and compliance reviews by providing technical documentation and system insight
- Build and maintain relationships with team members and peers across disciplines
Regular on-site attendance in Chandler is essential due to the need for secure access, collaboration on sensitive technical matters, operational meetings, and hands-on involvement.
Requirements:
- Bachelor's degree preferred in computer science, information technology, or related field, or equivalent combination of experience, skills, and education (including non-traditional degree programs, certifications, or job training)
- Two (2) to Five (5) years of demonstrated experience implementing and supporting EDI, carrier, and vendor file feeds
- Strong proficiency in C#, Java, Python, and SQL for developing and maintaining EDI integrations
- Hands-on experience configuring, managing, and troubleshooting SFTP connections
- Solid understanding of U.S. healthcare and benefits administration, including FSA, HSA, COBRA, 401(k), 403(b), Roth, and related benefit programs
- Working knowledge of HIPAA compliance, data privacy, and security standards within the U.S. healthcare industry
- Experience working in a multi-state environment or with a Professional Employer Organization (PEO) preferred
- Proficiency with Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint) and ability to learn other applications as needed
- Strong interpersonal skills, cultural sensitivity, and clear written and verbal communication abilities
- Sustained concentration, analytical thinking, independent judgment, and high attention to detail
