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Strategic Programs Manager

Legora - London, United Kingdom - In-office - posted 2026-10-09

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Legora is an AI-native legal workspace serving 2,100+ customers across 80+ countries, including top law firms like Cleary Gottlieb, Goodwin, and Linklaters. The company has scaled to $200M+ ARR and operates globally across Europe, North America, and APAC. As Strategic Programs Manager, you will own end-to-end rollout programs for Legora's most strategic law firm accounts. This role sits within the Post-sales organization and is central to delivering world-class AI implementations. You will report to the Strategic Programs Lead and coordinate closely with Legal Engineering, Engagement, and Customer Delivery teams. Key responsibilities include: - Owning the complete rollout program for strategic accounts, including planning, sequencing, and execution across multi-office and multi-practice launches - Driving change management and stakeholder alignment across knowledge management, innovation, IT, practice groups, and attorneys to build durable adoption - Coordinating resources across Legal Engineering, Engagement, and Customer Delivery to deliver local and cross-border implementations while maintaining Legora best practices for global consistency - Defining success metrics and governance, establishing reporting cadence, and making outcomes legible to executives - Monitoring and analyzing adoption metrics to identify friction points and proposing strategic interventions - Turning rollout learnings and adoption signals into reusable playbooks, templates, and benchmarks - Acting as a connective layer across teams to drive clarity, prioritization, and progress - Bringing structured, execution-focused mindset to ambiguous problems and pushing work to completion You will own the operating system that de-risks and accelerates adoption for strategic clients, making them faster, more impactful, more consistent, and more measurable. REQUIREMENTS: - 6+ years of experience in management consulting, strategy, or transformation/implementation-focused roles - Bachelor's degree required - Demonstrated leadership experience: have led programs, workstreams, or teams with end-to-end owned outcomes - Experience within professional services environment (Legal, Big 4, or Management Consulting) highly preferred - Strong change management instincts with track record of driving adoption across complex stakeholder groups - PowerPoint expertise with high-velocity output and ability to synthesize messy ideas into structured, boardroom-ready decks - Strong analytical skills and ability to translate data into clear, actionable insights - Obsession with user adoption and responding to client needs - Exceptional organizational skills and attention to detail - Clear and confident communication with ability to influence stakeholders across teams - Natural ownership mindset; proactive problem-solver with strong bias toward execution and operational rigor - Relentless, hands-on, get-it-done mindset - Excited to work in person, collaborating closely with teammates in office 5 days per week

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