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Outreach is the only complete agentic AI platform for revenue teams, founded in 2014. The company powers hundreds of use cases across revenue motions—from new logo prospecting to expansions, deal acceleration, retention, and forecasting—for world-leading enterprises including Databricks, SAP, Siemens, and Verizon.
The Backend Platform team's mission is to deliver a resilient, internet-scale microservice platform supporting high-velocity development, real-time analytics, and intelligent automation. The team architects and powers critical backend services at the core of Outreach's opportunity management and forecasting ecosystem, collaborating closely with cross-functional leaders to drive innovation, enable data-driven decisions, and leverage cutting-edge AI/ML.
As a Staff Software Engineer, you will tackle complex technical and architectural challenges at scale. You bring deep expertise in scalable, distributed systems design, lead high-performing teams through ambiguity, and accelerate product innovation in data-driven and AI-rich environments. You will steer system evolution, guarantee performance under high loads, and mentor peers while shaping delivery and technical direction.
Key responsibilities include:
- Leading the architecture, design, and delivery of distributed cloud-native applications capable of high concurrency and demanding real-time data needs
- Developing strategy and hands-on solutions for scalable data pipelines, streaming analytics, and integrating ML/AI workflows
- Collaborating with data science, product, and engineering partners to ship intelligent, complex product features
- Setting and promoting engineering standards for code quality, security, and operational excellence; nurturing automation and continuous improvement
- Diagnosing and eliminating performance bottlenecks and proactively addressing reliability risks
- Mentoring, reviewing code and architectures, and fostering a culture of rapid learning
- Decomposing legacy systems into SOA/microservices, resolving tech debt, and evolving the architecture for scale
- Taking end-to-end ownership of major initiatives from planning through impact
Requirements:
- 7+ years of strong backend development experience
- Demonstrated excellence designing and operating large-scale distributed systems with cloud service-oriented architecture
- Proven leadership in fast-paced environments, setting standards, and inspiring technical teams to exceed delivery goals
- Mastery in backend programming (Go required; Python, Java, or Ruby a plus)
- Hands-on experience with distributed data platforms (Kafka, RabbitMQ, NoSQL)
- Experience building APIs, analytics/data infrastructure, and deploying ML algorithms in production
- Excellent communication and cross-team collaboration skills
- Commitment to security, compliance, and robust, scalable design
- Growth mindset—always learning, always elevating the technical bar for the team
