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Salary: USD 180,000 - 270,000 / annual
Zocdoc is a leading digital health marketplace helping millions of patients find and book care. The Appointment Management team owns the backend systems that determine when, where, and how appointments can be booked across Zocdoc's channels. This role is for a Staff Software Engineer to join this foundational team.
You will balance deep individual contribution with technical leadership and mentorship. Your responsibilities include:
- Owning the design and development of backend services, APIs, and data models powering Zocdoc's scheduling and availability systems, primarily using C#/.NET and AWS technologies (DynamoDB, Lambdas, SQS/SNS, Kinesis). React/TypeScript used on the frontend.
- Driving architectural decisions for complex scheduling logic, ensuring reliability, scalability, and correctness across millions of bookings.
- Leading cross-team technical initiatives and establishing patterns that improve engineering quality beyond your immediate team.
- Collaborating with agile teams of engineers, product managers, and designers to deliver high-impact features.
- Championing a culture of engineering excellence through code quality, performance, and operational ownership.
- Mentoring peers and helping others grow.
- Working with cutting-edge GenAI tools and technology.
The team builds the services and data models that let practices express their real-world scheduling needs and ensure providers are accurately bookable. This foundational work supports the booking experience for millions of patients while enabling providers and practice staff to manage schedules with confidence.
You'll be excited by the challenge of building backend systems powering healthcare scheduling, energized by designing services and data models handling real-world complexity at scale, and motivated by building foundational infrastructure that makes healthcare easier for patients and providers. You're product-minded, collaborative, and passionate about mentorship and building diverse, inclusive teams.
REQUIREMENTS:
- Track record of designing and delivering backend systems handling complex domain logic at scale
- Passion for technology and ability to think critically about performance, scalability, and reliability
- Instinct to simplify: breaking down ambiguous problems into clear technical direction
- Successfully mentored other engineers and encouraged adoption of engineering best practices
- Integrated generative AI tools into daily workflows to automate tasks and maximize productivity
- Ownership mentality: driving initiatives from architectural design through production with pride in operational excellence
- Superb communication skills; ability to keep stakeholders informed and dive into technical details appropriately for any audience
- Unrelenting desire to build equitable, inclusive, and diverse workplaces
- Humility and respect for all people regardless of title or tenure
