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Salary: USD 166,500 - 291,400 / annual
ServiceNow is seeking a Staff Software Engineer to join its AI-Native Developer Platform team. You will design and develop scalable platform capabilities that improve developer productivity, accelerate application delivery, and bring AI-powered workflows directly into the software development lifecycle.
You will work across backend services, developer tooling, and modern web technologies to create reusable solutions adopted across engineering organizations. Key responsibilities include:
• Design, develop, and deliver high-quality, scalable, maintainable software using industry best practices for architecture, code quality, testing, and operational excellence.
• Build AI-native developer experiences that help engineers create, test, deploy, and operate applications more efficiently.
• Partner closely with product managers, architects, and engineering teams to understand requirements and drive solutions from concept through production.
• Design and develop reusable platform services, APIs, and frameworks leveraged across multiple engineering organizations.
• Leverage AI technologies to streamline software development workflows, automate repetitive tasks, and improve developer productivity.
• Build modern, responsive user experiences using contemporary frontend frameworks.
• Act as a technical leader by driving architecture discussions, mentoring engineers, and influencing engineering best practices.
• Continuously improve platform reliability, scalability, performance, and observability.
• Evaluate and adopt emerging AI technologies, tools, and development patterns that enhance engineering effectiveness.
You will bring deep expertise in full-stack development, distributed systems, and cloud-native architecture. This is a senior individual contributor role with significant technical leadership responsibilities, including mentoring and influencing engineering practices across the organization.
REQUIREMENTS:
• 10+ years of professional software engineering experience
• Deep expertise in Java and modern backend development
• Strong experience building scalable distributed systems and enterprise-grade applications
• Proficiency with JavaScript/TypeScript and modern frontend frameworks (React)
• Strong understanding of data structures, algorithms, object-oriented design, design patterns, and performance optimization
• Experience designing and consuming RESTful APIs and microservices architectures
• Experience building cloud-native applications and services
• Strong analytical, problem-solving, and system design skills
• Proven ability to operate effectively in complex, highly collaborative engineering environments
• Experience with developer productivity platforms, internal developer portals, SDLC tooling, CI/CD systems, or platform engineering initiatives
• Hands-on experience using AI-powered development tools (Cursor, Windsurf, GitHub Copilot, Claude Code, or similar)
• Experience integrating GenAI, AI agents, MCP, LLM-powered workflows, or AI-assisted automation into engineering solutions
• Experience improving engineering efficiency through automation and AI-driven workflows
• Passion for applying AI to solve real-world developer productivity and software engineering challenges
• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
