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Staff Software Engineer, Agent Identity Security

ServiceNow - Santa Clara, CA, United States - Hybrid - posted 2026-10-19

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Salary: USD 166,500 - 291,400 / annual

ServiceNow (via Veza, acquired March 2026) is seeking a Staff Software Engineer to design and build the next generation of Agent Identity Security solutions. The role focuses on securing AI agents and copilots as they rapidly expand across enterprise systems. You will architect and develop a comprehensive identity security platform that manages diverse AI agents deployed across different applications and systems. Key responsibilities include designing scalable backend systems for agent discovery, action tracking, and runtime authorization; shaping the long-term product roadmap and helping define industry standards for agent security; collaborating cross-functionally with product, engineering, and security teams to translate complex security challenges into production-grade features; owning the entire feature lifecycle from concept through deployment and monitoring; and leveraging AI techniques to strengthen the agent security product. This is a high-impact role at the intersection of identity governance and AI security. You will work on problems including detecting rogue agents, enforcing least-privilege access for non-human identities, and building visibility into the agentic identity ecosystem. The team operates at the cutting edge of Identity and Access Management, managing over 30 billion access permissions for Fortune 500 enterprises including Blackstone, Expedia, and Wynn Resorts. The role offers the scale and resources of an enterprise platform company combined with the product velocity and mission-driven focus of a security innovator. REQUIREMENTS: - Bachelor's or Master's degree in Computer Science, Engineering, or related field - 5+ years of backend software development experience, with focus on APIs and Microservices Architecture - Strong proficiency in one or more programming languages (Golang, Java) - Experience designing and implementing RESTful APIs and Microservices Architectures - Experience with cloud platforms (AWS, Azure, Google Cloud Platform) and familiarity with IAM services - Deep understanding of distributed systems (designing, developing, debugging, monitoring) NICE TO HAVE: - Containerization and orchestration technologies (Docker, Kubernetes) - Database technologies (SQL and NoSQL), caching mechanisms - Excellent problem-solving skills and attention to detail - Strong communication and ability to work independently and collaboratively - Strong product feature ownership mindset from ideation to deployment

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