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Salary: EUR 68,400 - 96,200 / annual
Tide is a fintech platform serving over 2 million SMEs globally with business banking and administrative solutions including invoicing and accounting. The company has raised over $300 million and operates across the UK, India, Germany, France and other markets with 3,000 employees.
You will be the technical subject matter expert for Tide's core IT platforms, serving as a senior individual contributor responsible for architecture, configuration, and health of systems used across the organization. Your scope includes Google Workspace (identity, access policies, DLP, email security, ChromeOS management), Netskope (SSE/SASE including SWG, CASB, DLP, ZTNA), Jamf Pro and Microsoft Intune (zero-touch provisioning, compliance, patching, encryption for Mac and Windows fleets), and Atlassian (Jira Service Management as ITSM platform and CMDB, plus Jira and Confluence).
Key responsibilities include: establishing configuration-as-code practices using Terraform, Git and CI/CD; owning endpoint security and compliance controls including EDR integrations, OS/application patching, vulnerability remediation, encryption and device compliance; building monitoring, reporting and operational health metrics using APIs and automation to identify configuration drift and emerging risks; making technical design and architecture decisions for workplace technology including platform standards, vendor evaluation, POCs and lifecycle planning; serving as L3 escalation for complex incidents with root-cause analysis; supporting audit and compliance work (ISO 27001, SOC 2, FCA, DORA requirements); and mentoring engineers and service desk colleagues while documenting runbooks and procedures.
The IT team is small (around 20 people) and high-impact, operating in a cloud-native environment supporting a large globally distributed workforce. You will drive improvements from design through rollout and keep platforms secure, well-governed and documented.
REQUIREMENTS:
- 7+ years in IT or workplace engineering, including at least 3 years at senior level in a cloud-native, SaaS-first organization of 1,000+ users
- Extensive experience with Configuration as Code (CaC) on SaaS platforms
- Confident scripting in Python, Bash and PowerShell, and comfort working with REST APIs
- Deep hands-on Google Workspace administration at enterprise scale, including automation with GAM/GAMADV-XTD3, Admin SDK APIs or Apps Script
- Production experience designing and running Netskope or comparable SSE/SASE platform (Zscaler, Prisma Access, Cloudflare One), including ZTNA and DLP
- Strong experience with both Jamf Pro and Microsoft Intune, running mixed Mac and Windows fleet end-to-end
- Solid grasp of identity and access: SAML, OIDC, SCIM, MFA, conditional access and device trust
- Clear, confident communication with engineers, stakeholders and non-technical users
NICE TO HAVE:
- Admin-level experience with Jira, Confluence and Jira Service Management, including JSM automation and Assets
- Experience in fintech or regulated financial services (FCA, DORA, PCI DSS, ISO 27001, SOC 2)
- Working knowledge of GCP and AWS, particularly IAM and networking relevant to ZTNA
- Relevant certifications (Google Workspace Administrator, Jamf 300/400, Netskope NSK200/300, MD-102, Atlassian ACP)
