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Hevo is a fully-managed, no-code data pipeline platform trusted by 2,000+ organizations globally to move, transform, and activate data in real time. The platform operates 24/7 for thousands of customers, handling mission-critical data workflows.
You will own end-to-end reliability, scalability, and performance of Hevo's production infrastructure across AWS, GCP, and Kubernetes. This is a senior, hands-on role where you will both operate at depth in cloud infrastructure and set technical direction for the broader Platform/DevOps function.
Key responsibilities include:
- Design and evolve the observability stack (metrics, logs, traces, alerting, SLIs/SLOs, error budgets)
- Lead incident management: on-call rotations, blameless postmortems, and systematically reducing MTTA/MTTR
- Drive infrastructure-as-code practices (Terraform, Ansible) and own CI/CD pipeline design
- Architect and operate Kubernetes clusters at scale — upgrades, autoscaling, cost optimization, multi-tenant workloads
- Own network architecture and security posture for cloud infrastructure (VPCs, load balancers, service mesh, zero-trust networking)
- Partner with product engineering teams to embed reliability and operational excellence into the software lifecycle
- Mentor and uplevel other platform engineers; set technical direction and engineering best practices
- Own capacity planning and cost optimization for cloud infrastructure
REQUIREMENTS (Must-Haves):
- 8+ years in DevOps, SRE, or Platform engineering roles, including meaningful time operating at Staff/Lead level
- Deep, hands-on expertise running production Kubernetes at scale
- Strong AWS expertise (EC2, VPC, EKS, RDS, IAM, networking, security groups)
- Proven track record building observability stacks (OTel, Grafana, Telegraf, Influx or similar)
- Strong scripting/automation skills (Python, Go, or Bash)
- Infrastructure-as-code experience (Terraform, Ansible)
- CI/CD pipeline design and ownership (Jenkins or similar)
- Solid networking fundamentals — TCP/IP, DNS, load balancing, VPNs, service mesh
- Experience owning on-call/incident management and driving a strong postmortem culture
- Excellent communication skills — able to influence engineering decisions across teams without direct authority
Nice-to-Have:
- Experience with multi-region or multi-cloud architectures
- Familiarity with cost optimization / FinOps practices
- Exposure to compliance-driven environments (SOC 2, GDPR)
- Prior experience at a SaaS or data infrastructure company
