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Staff Machine Learning Engineer

ServiceNow - Santa Clara, CA, United States - Hybrid - posted 2026-10-14

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Salary: USD 176,100 - 308,200 / annual

ServiceNow's Advanced Technology Group (ATG) is seeking a Staff Machine Learning Engineer to build intelligent, AI-powered solutions that transform enterprise service workflows. You'll work on the AI platform that enables end-to-end, industry-leading work experiences for ServiceNow's 5,000+ enterprise customers globally. In this role, you'll: - Build cloud-based AI/ML solutions that power intelligent enterprise services - Collaborate daily with developers, product managers, and quality engineers to deliver high-quality software - Partner with product owners to understand requirements and own code from design through implementation, testing, and delivery - Focus on making advanced AI/ML capabilities accessible to non-technical users, transforming how enterprises operate services The Advanced Technology Group combines research, applied science, and engineering to both build and evolve the AI platform while laying foundations for future AI technologies. You'll be part of a team that's just getting started with early-adopter customers and scaling solutions across a massive enterprise customer base. REQUIREMENTS: - Expertise in Java or Python, OOP, Design Patterns, and time/space-efficient algorithms - Experience building new products that leverage challenging high-performance algorithms - Expertise in coding efficient, object-oriented, modularized, and quality software - Knowledge of core AI/ML techniques and algorithms - Knowledge of unit testing, profiling, and code tuning

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