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Salary: USD 163,000 - 211,000 / annual
ID.me is a digital identity verification platform serving 152+ million users across 20 federal agencies, 45 state government agencies, 70+ healthcare organizations, and 600+ consumer brands. The company is seeking a Staff HRIS Analyst to serve as the principal technical authority and subject matter expert for the HR technology stack, with deep expertise in UKG Pro and UKG Ready Timekeeping.
In this role, you will act as a trusted technical adviser and change agent, balancing day-to-day system configuration and optimization with strategic platform architecture, complex workflow design, and seamless data integrations. You will evaluate upstream and downstream impacts on payroll, benefits, compliance, and financial systems before implementing structural changes. The position reports to the Head of Employee Experience and works cross-functionally with People, IT, Payroll, Finance, and Compliance teams.
Key responsibilities include:
- Serve as super admin and SME for UKG Pro and UKG Ready, managing system architecture, workflow design, and module optimization across onboarding, reporting, and other modules
- Serve as technical owner for CultureAmp, Greenhouse, Absorb, Enboarder, HR Acuity, and other HR systems
- Champion an AI-forward approach to HR technology, evaluating and implementing automated workflows and AI-driven analytics
- Maintain timekeeping rules, pay codes, accruals, schedules, and time off policies aligned with wage and hour requirements
- Manage user permissions, security roles, access, and system settings; provide technical support and troubleshooting
- Plan, test, and deploy changes, upgrades, new modules, and custom integrations through user acceptance testing and go-live support
- Act as a change agent, communicating impacts, preparing documentation and training, and helping partners adopt new processes
- Advise HR on system capabilities and limitations; push back on requests that create data, compliance, or support risk
- Manage third-party support cases and vendor escalations
- Lead data architecture and governance initiatives to define, standardize, and map HR data including job codes and organizational structure
- Build custom queries, filters, reports, and dashboards tracking workforce trends such as headcount, turnover, and retention
- Work with GRC and Compliance to resolve findings and support SOX, EEO, and audit reporting
- Stay current on emerging HR technology, AI capabilities, and market trends
Requirements:
- Bachelor's degree in Information Systems, Business, Human Resources, or related field
- Minimum 10 years of related HRIS experience
- Advanced working knowledge of UKG Pro and other HRIS systems, including configuration, business processes, security roles, and super admin tasks
- Advanced working knowledge of UKG Ready Timekeeping, including pay rules, accruals, schedules, and super admin tasks
- Lead experience in a system implementation or major rollout, including requirements, configuration, and testing
- Strong understanding of HR processes across the employee lifecycle and how they translate into systems, business processes, and security models
- Working knowledge of wage and hour rules affecting timekeeping (FLSA, California overtime)
- Strong analytical, problem-solving, and technical mindset with proven experience building and managing complex system integrations between HRIS, payroll, benefits, and other HR systems
- Advanced experience building reports within Business Intelligence tools and strong experience with Excel or Google Sheets
- Excellent communication skills, including ability to explain technical concepts to non-technical stakeholders and lead cross-functionally
- Proactive, self-directed work style with persistence to escalate and follow up with vendor support
- Confidence to push back respectfully when requests conflict with system design, data integrity, or compliance
Preferred qualifications include formal UKG administrator training or certification, experience with additional UKG modules, experience authoring reports in UKG BI (Cognos), experience with other HRIS systems, experience supporting recruiting/onboarding/performance/learning platforms, formal change management or project management training, and experience in SOX-controlled environments.
