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Extreme Networks is seeking a Staff Forward Deployed Engineer to serve as a technical lead for complex customer engagements in the networking and AI/automation space. This is a deeply hands-on role where you will work directly with strategic customers to design, build, validate, and deploy production solutions using Extreme's products and platforms.
In this position, you will own technical outcomes from discovery and solution architecture through implementation, deployment, and production readiness. You will lead technical discovery sessions with customer engineering teams to understand their workflows, systems, data, and constraints. You will architect and deliver complex solutions that may include AI agents, applications, integrations, data connectors, APIs, tools, workflows, and automation. You will write production-quality software, make critical architecture decisions across applications, AI, data, integrations, security, and infrastructure, and design appropriate testing, security controls, observability, and operational mechanisms.
You will remain deeply technical while providing leadership to other engineers on engagements. You will lead technical design and code reviews, mentor engineers, and drive solutions through deployment and stabilization. A key part of the role is identifying reusable patterns and platform gaps that emerge from customer work and collaborating with Product teams to incorporate recurring customer needs into Extreme's platforms. You will also create technical documentation, architecture guidance, and operational runbooks to support solution maintenance and operations.
The role reports to the Director of Software Systems Engineering and requires the ability to travel to customer sites as needed. This is a full-time hybrid position based in Seattle, WA.
REQUIREMENTS:
Basic Qualifications:
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, or related technical discipline, or equivalent practical experience
- 8+ years of experience across the software development lifecycle, including architecture, design, implementation, testing, deployment, and production operations
- Strong hands-on software development experience with proficiency in one or more general-purpose programming languages (Python, Java, Go, TypeScript, C#, or C++)
- Significant experience designing and delivering distributed, cloud-based, or enterprise software systems
- Experience building production solutions involving AI, automation, data, networking, enterprise integrations, cloud infrastructure, or comparable complex technology domains
- Strong systems, API, integration, debugging, and software architecture skills
- Experience taking complex technical solutions from initial requirements and architecture through production deployment
- Demonstrated ability to operate effectively in ambiguous environments and translate complex problems into pragmatic engineering solutions
- Experience providing technical leadership through design reviews, architecture decisions, code reviews, or mentoring
- Experience working directly with customers, partners, or external technical teams
- Strong written and verbal technical communication skills
- Ability to travel to customer sites as required
Preferred Qualifications:
- Master's or PhD in Computer Science, Computer Engineering, Electrical Engineering, Machine Learning, or related discipline
- Experience building production generative AI or agentic systems involving tool use, retrieval, planning, orchestration, context management, evaluation, or guardrails
- Experience with Model Context Protocol (MCP) and modern agent frameworks
- Experience with networking, network management, telemetry, observability, or distributed systems
- Experience with cloud-native infrastructure, Kubernetes, containers, infrastructure-as-code, and CI/CD
- Experience integrating enterprise identity systems, data platforms, APIs, and operational systems
- Experience with distributed data platforms, streaming systems, or real-time processing
- Prior experience in Forward Deployed Engineering or another deeply technical customer-facing software engineering role
Note: Extreme Networks is unable to sponsor or take over sponsorship of employment visas, including H-1B visas, at this time.
