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CesiumAstro is seeking a Staff Applications Engineer to join its rapidly growing customer-facing team. You will represent CesiumAstro as a technical expert on satellite, UAV, and airborne communication systems, building relationships with customers from initial marketing through in-orbit support.
In this role, you will have a dynamic, varied workflow. You'll spend time in the lab learning hardware and software internals alongside design engineers; shape the product roadmap by serving as the "Voice of the Customer," translating customer needs and feedback to developers; conduct on-site and remote customer training sessions; and author technical application notes, user manuals, and white papers to ensure seamless out-of-the-box usability.
Key responsibilities include:
- Guide technical customers through product use and integration
- Author technical application notes, user manuals, and white papers
- Transfer customer feedback to product development teams
- Build long-term relationships with technical customers
- Rapidly troubleshoot, recreate, and solve customer-reported anomalies
- Develop processes and procedures for product development and application
- Become a deep technical expert in RF, digital, and power electronics; embedded software; FPGAs; DSP; mechanical integration; and end-to-end wireless communication links
- Provide technical leadership and direction to the Business Development Team
This role is heavily focused on technical customer interaction and requires exceptional technical communication skills. Candidates with work samples (public app notes, user manuals) are highly preferred. The role may require up to 20% travel to customer facilities and trade shows.
U.S. citizenship or eligible immigration status is required to comply with U.S. Government Space Technology Export Regulations.
REQUIREMENTS:
- At least 8 years of relevant experience in technical product development or application support
- Working knowledge of RF electronics and communication systems
- Experience with FPGA and embedded software for software-defined radio applications
- Exceptional technical communication skills
- Experience building relationships with technical customers
- Methodical troubleshooting experience with electronics and software
- Working software proficiency in C/C++ or Python
- In-depth experience with RF electronics and communication systems, including link budgets
- Experience with a broad range of technical areas: high-speed digital systems (10+ Gbps), power electronics, FPGAs, DSP, embedded software, and mechanical interfaces (thermal, dynamics)
PREFERRED EXPERIENCE:
- Work samples of technical communication (public app notes or user manuals)
- High-reliability electronics experience (aerospace)
- Small satellite experience
- Technical product planning, marketing, or sales experience
- Experience crafting technical solutions for customer proposals
