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ConnectWise is a global software company with over 3,000 colleagues across North America, EMEA, and APAC. The company serves over 45,000 technology solution provider partners with a suite of tools for business management, sales efficiency, service delivery automation, and remote technology control.
The Sr. Manager of Software Engineering leads a global team of entry-level to experienced software engineers focused on developing high-quality, innovative software in compliance with coding standards. This role is responsible for managing resources and processes to deliver successful software releases while defining strategy and driving initiatives aligned with organizational vision and goals.
Key responsibilities include:
- Setting goals and objectives for team members to achieve operational results
- Managing experienced professionals with latitude and independence in assignments
- Influencing others across the organization regarding policies, practices, and procedures
- Contributing to policy and strategy implementation for short-term results
- Leading and prioritizing daily team activities
- Managing, mentoring, and coaching to develop a collaborative, dynamic team
- Coordinating cross-functional communication to align on initiatives and drive efficiency
- Writing product requirement documents, implementing and tracking development timelines, and negotiating feature sets
- Maintaining deep understanding of programming, coding fundamentals, architecture, and design across multiple languages
- Building positive relationships within the team and organization
- Overseeing multiple large, complex deliverables and training others as needed
The ideal candidate brings exceptional leadership and customer service skills, strong hands-on experience with microservices architecture, and expertise in cloud technologies (AWS preferred). Required technical knowledge includes databases, programming languages, software development tools (version control, build processes, debuggers, test frameworks), and understanding of Managed Service Provider (MSP) business operations.
Requirements:
- Bachelor's degree in a related field or equivalent business experience
- 10-15 years of relevant software engineering experience
- 3+ years of leadership/management experience
- Strong hands-on experience with microservices architecture
- Expertise in cloud technologies (AWS preferred)
- Working knowledge of databases
- Advanced knowledge of programming languages and software fundamentals
- Strong organizational, presentation, and communication skills
- Ability to lead and manage multiple priorities and projects simultaneously
- Advanced understanding of complex algorithms
- Understanding of MSP business operations
