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Sr. Forward Deployed Engineer, Commerical Operations

Grata - New York, NY, United States - Hybrid

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Salary: USD 118,800 - 207,200 / annual

Datasite is seeking a Senior Forward Deployed Engineer (FDE) for Commercial Operations to accelerate the development, deployment, and adoption of AI-enabled tools, automations, and technical solutions across the Global Sales organization, including Revenue Enablement and Revenue Operations. As part of Datasite's Transformation Office, you will embed within the sales organization, developing deep understanding of commercial workflows and partnering with stakeholders to evaluate opportunities, validate technical feasibility, and define practical solutions. This is a hands-on role for someone who thrives at the intersection of technology and business, requiring the ability to move quickly from ambiguous business challenges to working solutions while balancing speed, quality, scalability, and measurable impact. Key Responsibilities: - Embed within the global Sales organization to understand workflows and partner with stakeholders and the Transformation Office to evaluate opportunities and define technical solutions - Design, build, integrate, test, and deploy production-ready AI applications, agents, automations, and workflow solutions, owning technical delivery from prototyping through deployment - Develop reusable engineering patterns, components, and delivery practices that accelerate future deployments, prioritizing rapid value realization - Partner with technology, data, security, and governance teams to ensure solutions meet enterprise requirements for reliability, security, and global deployment - Drive solution adoption through intuitive user experiences, training, documentation, and knowledge transfer - Collaborate with Transformation Business Analysts to measure solution performance, adoption, and business impact Success Metrics: - Demonstrable ROI through increased sales and revenue growth via improved selling capacity and productivity - Adoption, active usage, and sustained engagement with deployed solutions - Reduction in manual effort, process cycle time, and errors - Speed and quality of delivery from validated opportunity to production deployment - Growing portfolio of globally reusable solutions with clear ownership and documentation Requirements: - 5+ years of hands-on experience in software engineering, technical consulting, solutions engineering, software implementation, or related technical roles - Demonstrated success building and deploying production-ready software, automations, AI-enabled products, or enterprise solutions - Strong ability to work directly with non-technical stakeholders, understand workflows, and convert business needs into practical technical solutions - Commercial curiosity and ability to develop understanding of sales, enablement, and revenue operations processes - Experience taking solutions from prototype to production, including technical design, integration, testing, documentation, release management, and post-launch support - Comfort working across product, engineering, data, security, and operational teams in fast-moving environments - Strong analytical skills to understand business objectives, measure solution performance, and communicate value - Collaborative, iterative mindset with ability to build with users, learn quickly, and scale what works This is a hybrid position with 3 days per week in office. Locations: New York, NY or Minneapolis, MN.

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