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Salary: USD 143,666 - 215,500 / annual
Re:Build Manufacturing is revitalizing America's manufacturing base by operating an advanced, end-to-end manufacturing platform that partners with industrial companies and innovators to take products from concept to full-scale production in critical verticals including aerospace and defense, electrification, medical, energy and environment, and robotics and automation.
The Senior Forward Deployed Engineer serves as a trusted technical advisor and key problem-solver, leading efforts to overcome complex operational and technical challenges at one of Re:Build's cable assembly production sites. This role combines on-site technical leadership with deep expertise in distributed software systems and AWS cloud infrastructure.
Key responsibilities include:
- On-Site Technical Leadership: Lead on-site support for smartBuild at the plant, owning resolution of complex cross-system issues and setting priorities alongside plant management during production-critical incidents.
- Distributed Systems & AWS Operations: Diagnose issues across smartBuild's distributed architecture, from shop-floor components and integrations through to cloud services on AWS. Work with Development and DevOps teams to improve reliability, performance, monitoring, and deployment.
- Customer Liaison & Solution Design: Translate manufacturing requirements into well-scoped change requests and solution proposals. Contribute to technical design discussions with Product and Development, and shape the product roadmap using knowledge of harness manufacturing.
- Root-Cause Analysis: Lead root-cause analysis for major or recurring incidents, drive preventive fixes alongside the development team, and continually improve runbooks, monitoring, and support processes.
- Mentorship & Collaboration: Mentor and guide a Forward Deployed Engineer with less experience, review their work, and set the standard for on-site training and documentation for operators, supervisors, and engineers.
Requirements:
- Bachelor's degree or equivalent experience in Computer Science, Software Engineering, Electrical or Manufacturing Engineering, or a related field
- 7+ years' experience in software engineering, site reliability, solutions, or application engineering
- Strong SQL and relational database skills, programming or scripting (Python, TypeScript/JavaScript, or C#), APIs and integrations, and Windows and Linux environments
- Experience with MES, ERP, or other manufacturing systems is a plus
- 3+ years supporting complex distributed systems in production on AWS
- Experience in or exposure to wire harness or electrical manufacturing is strongly preferred
- Familiarity with wire harness manufacturing processes (cutting, stripping, crimping, formboard assembly, electrical testing) or harness build tools, and understanding of how software supports production flow, quality, and traceability
