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Zimperium is the world leader in mobile security, delivering AI-driven, on-device protection for mobile applications and devices. The company protects leading organizations and governments against mobile-targeted threats including phishing, malware, app vulnerabilities, and zero-day exploits.
This role supports the deal desk and end-to-end order process from quote to cash. You will manage the complete order processing lifecycle, ensuring accuracy in deal structure, billing terms, software provisioning, and revenue recognition compliance. Working cross-functionally with sales, finance, and partner teams, you'll process Salesforce opportunities, validate delivery, initiate subscription contracts, and handle post-close contract amendments and adjustments.
Key responsibilities include developing and documenting standardized Deal Desk and Order Management SOPs for global sales teams; liaising with OEM partners to ensure proper processing and reconciliation; tracking and reconciling partner margins, OEM royalties, and co-selling/referral credits in Salesforce; assisting the Finance team with invoice collections and payment validation; and identifying process optimization opportunities to drive continuous improvement.
You will be the expert on bookings and billings, escalating risk accounts as needed and functioning as a key bridge between sales operations and finance. The ideal candidate brings a keen eye for detail, exceptional organizational skills, and the ability to collaborate effectively across departments.
Qualifications & Requirements:
- 5+ years of experience in Order Management, Deal Desk, and/or Sales Operations within a high-growth B2B SaaS enterprise software company
- Proficiency with Salesforce CRM; exposure to Salesforce CPQ preferred
- Hands-on experience processing channel and OEM deals
- Understanding of SaaS business models, including ARR/MRR, upsell, cross-sell, renewals, and multi-year billing structures
