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Solutions Engineer I

Stord - Atlanta, GA, United States - Hybrid

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Stord is a commerce-enablement platform that powers fulfillment, warehousing, transportation, and software solutions (OMS, WMS, pre/post-purchase) for leading DTC and B2B brands. The company manages over $10 billion in commerce annually and is backed by top-tier investors including Kleiner Perkins, Founders Fund, and Salesforce Ventures. As a Solutions Engineer I, you will develop and optimize fulfillment solutions, pricing strategies, and cost structures within supply chain operations. This role combines technical problem-solving with customer engagement, focusing on designing scalable, cost-effective solutions that support go-to-market efforts. Key Responsibilities: - Develop customized fulfillment solutions integrating software, parcel, fixed pricing, automation, and facility flow - Optimize facility layouts, process flows, and labor models to reduce costs and improve pricing competitiveness - Assess and implement automation strategies to enhance solution value and operational efficiency - Evaluate facility design, material handling, and operational processes to maximize throughput and efficiency - Develop pricing models that integrate fulfillment, software, parcel, and fixed costs - Conduct cost analysis and scenario modeling to support strategic pricing decisions - Work closely with finance and FP&A teams to ensure pricing aligns with financial goals and margin targets - Engage with prospective customers to understand fulfillment needs and propose optimized solutions - Collaborate with sales, operations, and finance teams to ensure alignment in solution design and pricing strategies - Support solution implementation by partnering with operations and implementation teams Requirements: - 2–4 years of experience in solutions engineering, industrial engineering, pricing, or a related supply chain field - Bachelor's degree in Industrial Engineering, Supply Chain, Business, or a related field - Strong knowledge of fulfillment, warehousing, automation, and material flow optimization - Experience with cost modeling, pricing strategy, and supply chain financial analysis - Strong communication skills with experience presenting to executives and customers - Ability to manage multiple complex projects in a fast-paced environment - Proficiency in data analysis, process mapping, and optimization tools (Excel, SQL, Power BI, etc.) Preferred Skills: - Experience working with 3PL, fulfillment operations, and parcel solutions - Knowledge of warehouse automation technologies and their cost-benefit analysis - Familiarity with GTM strategies and sales collaboration in a supply chain setting - Prior start-up experience - Previous pre-sales experience

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