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Software Engineering Manager, AI Observability & Evals Platform

LangChain - Boston, MA, United States - In-office - posted 2026-09-11

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Salary: USD 200,000 - 240,000 / annual

LangChain is hiring a Software Engineering Manager to lead the team building LangSmith, the company's observability and evaluation platform for LLM applications. You'll define technical direction, grow and mentor a world-class engineering team, and partner with product and design to deliver features that help developers build and deploy trustworthy AI systems with confidence. In this role, you will: - Build, mentor, and grow a high-performing team of engineers, fostering collaboration, ownership, and accountability - Strengthen LangChain's engineering culture through mentorship, high-quality code, and technical excellence - Shape long-term technical direction and ensure scalability and reliability of the LangSmith AI Observability Platform - Partner with product and design teams to define scope, sequence, and success criteria for key initiatives - Maintain a high bar for technical excellence while ensuring the team moves with urgency and focus - Lead by example in writing clean, maintainable, and well-tested code in Go/Python and Typescript - Engage directly with customers to understand their needs and translate them into actionable product improvements About LangChain: Founded in 2023, LangChain has raised $125M at Series B from top-tier investors (IVP, Sequoia, Benchmark, CapitalG, Sapphire Ventures). The company's mission is to make intelligent agents ubiquitous by building the foundation for agent engineering. LangChain operates a widely adopted open-source ecosystem (LangChain, LangGraph, Deep Agents) and a commercial platform (LangSmith) with 100M+ monthly open-source downloads, 6,000+ active LangSmith customers, and adoption across 5 of the Fortune 10 and 35% of the Fortune 500. The LangSmith team owns the core platform for observability, evaluation, and production reliability of AI systems, including tracing, annotation, run rules, evaluations, and autonomous agent improvement. REQUIREMENTS: - Experience managing or tech-leading teams delivering complex full-stack products - Strong technical background in Go/Python and React/Typescript - Solid understanding of databases (Postgres, Redis, ClickHouse) - Proven ability to design high-throughput, data-intensive systems - Bias towards shipping quickly and learning from customers - Strong communication skills—able to collaborate with internal stakeholders and engage directly with customers - Bonus: Experience building AI/LLM-powered applications, developer tools, or observability platforms

About LangChain

AI / Data / Infrastructure — developer platform and framework for building LLM applications and agents.

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