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Salary: USD 116,960 - 171,900 / annual
Twilio is seeking a Software Engineer, Platform Access (L2) to join the Cloud Native Foundations Team. This role focuses on designing, building, and operating identity, governance, and automated access control systems across multi-cloud environments (AWS, Azure, GCP).
You will help manage identity federation, least-privilege access, and automated provisioning for hundreds of accounts across major cloud providers. As an L2 engineer, you'll work hands-on with multi-cloud IAM, contribute to Terraform-based infrastructure automation, and write code to ensure secure, seamless developer access using modern AI-assisted tooling.
Key responsibilities include:
- Design and build automations and access tools that streamline developer workflows while maintaining security across multi-cloud environments
- Participate in code reviews and follow established patterns, testing standards, and policy-as-code frameworks
- Support multi-cloud access infrastructure spanning AWS, Azure, and GCP using Infrastructure as Code (Terraform)
- Maintain least-privilege IAM policies, identity federation, role provisioning, and automated lifecycle workflows across hundreds of cloud accounts
- Maintain observability coverage including metrics, alerts, and distributed tracing across core data pipelines
- Build awareness of secure architectural practices and IAM best practices; flag access drift, technical debt, and security vulnerabilities
- Actively seek feedback and mentorship from senior engineers, participate in sprint planning, and share learnings with peers
Twilio is remote-first but may request occasional in-person attendance for team gatherings, functional off-sites, or customer meetings. Travel may be required for project or team in-person meetings.
REQUIREMENTS:
- 1–2+ years of professional software engineering or DevOps/Platform engineering experience with practical exposure to multi-cloud environments, Identity & Access Management (IAM), or platform automation
- Practical experience with or strong desire to learn AI-assisted development tools (e.g., Claude Code, GitHub Copilot)
- Practical experience or familiarity with Terraform, Harness, or similar Infrastructure as Code tools
- Experience with cloud environments including basic exposure to account management, IAM permissions, or core services in at least one major provider: AWS (IAM, Organizations, SSO/Identity Center), Microsoft Azure (Microsoft Entra ID/Azure AD, RBAC, Subscriptions), or Google Cloud Platform (Cloud IAM, Workload Identity, Projects)
- Working knowledge of at least one of Shell, Terraform, YAML, or Go (Golang), with willingness to build proficiency across others
- Solid understanding of core security concepts (authentication, authorization, least-privilege principles, secrets management) and eagerness to build self-service, developer-friendly platform tooling
DESIRED QUALIFICATIONS:
- Familiarity with centralized identity federation, SAML, OIDC, or Okta integration with cloud service providers
- Hands-on experience with containerized workloads (Docker, Kubernetes) or managing access to Kubernetes clusters (EKS/AKS/GKE RBAC)
- Interest in automated cloud governance tools, account vending machines, or identity lifecycle management at scale
- Coursework or personal projects involving distributed systems, cloud security, or API development
- Enthusiasm for working across multi-cloud environments and expanding hands-on depth across AWS, Azure, and GCP
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
