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Salary: USD 125,700 - 194,800 / annual
Join ServiceNow's Cloud Cost Management (CCM) engineering team within the IT Asset Management suite. You'll work on cutting-edge AI platform features to help customers understand and optimize their public cloud infrastructure through AI-native applications.
In this role, you will:
- Build high-quality, scalable, and reusable code while enforcing best practices in software engineering architecture, code reviews, and unit testing
- Partner with product owners to understand requirements and own code from design through implementation, testing, and delivery
- Design intuitive software that allows customers to extend and customize functionality for their specific needs
- Design and ship agentic and GenAI features that transform product workflows into LLM-driven experiences, with tool use, guardrails, evaluations, and monitoring built in from day one
- Help design and implement new products and features while enhancing the existing product suite
ServiceNow is the AI control tower for business reinvention, working with 85% of the Fortune 500. The company is building an AI-native culture where technology and talent drive transformation.
REQUIREMENTS:
- Bachelor's degree in Computer Science or related field with 3-5 years of experience, OR Master's degree with 2-3 years of experience
- 2+ years of experience with Java or similar object-oriented language (JavaScript, TypeScript, etc.)
- Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights)
- Hands-on experience with LLMs (Anthropic, OpenAI), including prompting for analysis, code generation, and structured outputs
- In-depth knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
- Hands-on knowledge of RDBMS/SQL
- Exposure to public cloud providers (AWS, Azure) is a plus
- Passion for AI/Agentic AI, building agents with evaluations, observability, and cost/latency tuning
- Preferred: experience with large data handling technologies like Flink
Note: This position is not eligible for employment-based sponsorship.
