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Salary: EUR 5,400 - 8,000 / monthly
Wolt is a global delivery platform operating in 500+ cities across 30 countries. The Multilingual Intelligence & Resolution Automation (MIRA) team is building AI-powered customer support systems used across Wolt, DoorDash, and Deliveroo. This role focuses on designing and operating scalable backend services that power real-time, customer-facing systems, including a real-time translation engine supporting 20+ languages and processing hundreds of requests per minute.
You will design, build, and operate scalable backend services powering real-time customer-facing systems. You'll develop and evolve AI-powered translation capabilities using large language models in production environments. The role involves building tooling and infrastructure to evaluate models across quality, latency, and cost dimensions. You'll collaborate closely with product, applied science, frontend, and platform teams to transform complex support problems into robust user-facing systems.
Key responsibilities include taking ownership of technical decisions and shaping the architecture and future direction of the system, improving performance, reliability, and operational readiness of services handling real production traffic, and continuously exploring better ways of working, including leveraging AI tools to improve development workflows.
This is a high-impact role working with modern cloud infrastructure and state-of-the-art LLMs to enable borderless support across multiple languages and geographies.
REQUIREMENTS:
- Strong backend development skills in Python or Go (interest in other technologies highly appreciated)
- Active use of modern AI tools (GitHub Copilot, Claude, ChatGPT, or similar) to enhance productivity, code quality, and development workflow
- Experience with cloud platforms (AWS or similar), container orchestration (Kubernetes, Docker), observability tools (DataDog), and database technologies (SQL and NoSQL)
- Pragmatic problem-solver with growth mindset, eager to step outside comfort zone and continuously learn
- Comfortable working with real-world data and its nuances
- Solid experience designing, building, and integrating quality software (microservices) at scale within complex domains
