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Senior / Staff AI Platform Engineer: Agents & AI SDLC

Toters - Metn, Lebanon - In-office - posted 2026-09-25

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Toters is an on-demand e-commerce and delivery platform operating in the Middle East, focused on enabling customers to get anything in their city with high convenience. The company is technology-driven, with product and engineering teams building customer-facing experiences and internal systems for speed and cost efficiency. You will join as a Senior AI Platform Engineer, sitting at the intersection of backend engineering, AI engineering, platform engineering, and developer enablement. This is a forward-deployed engineer (FDE) style role: highly hands-on, comfortable across technical areas, able to understand ambiguous problems quickly, and capable of turning emerging AI capabilities into practical solutions. Key responsibilities: - Design and build backend systems and services powered by AI, integrating AI capabilities into production-grade products and internal platforms. - Own the AI engineering lifecycle from experimentation and prototyping through deployment, observability, evaluation, and continuous improvement. - Build and evolve AI-enabled developer and engineering platforms that improve productivity and accelerate software delivery. - Lead adoption of AI tools and workflows across engineering, helping teams identify high-value use cases and scale solutions. - Establish engineering standards and best practices around AI-powered development, agents, evaluation, observability, reliability, and productionization. - Explore and implement emerging agentic engineering patterns, including agent-to-agent protocols, agent SDKs, tool calling, orchestration, and autonomous workflows. - Build systems leveraging knowledge bases, knowledge graphs, retrieval, and contextual data to make AI applications more useful and reliable. - Work closely with Backend, Platform, ML, Product, and Engineering leadership to identify opportunities where AI can improve products and internal workflows. - Prototype rapidly, validate ideas, and move successful experiments into reliable production systems. - Develop reusable frameworks, libraries, and services enabling other engineers to build AI-powered applications. - Define and improve AI observability and evaluation practices, including monitoring quality, performance, reliability, cost, and model behavior. - Stay current with rapidly evolving AI technologies and translate them into practical engineering solutions. Requirements: - 6+ years of software engineering experience with strong background in Backend Engineering, Platform Engineering, or similar technical discipline. - Strong experience building production-grade backend systems, preferably at significant scale. - Strong programming skills in one or more backend languages: Go, Java, or PHP. - Hands-on experience building or integrating AI-powered systems and applications. - Strong understanding of the AI application lifecycle, from experimentation to production deployment and monitoring. - Experience with AI developer tools, LLMs, agents, agent SDKs, and AI-assisted software engineering workflows. - Demonstrated experience leading AI adoption or enablement across an engineering team or organization. - Ability to understand emerging AI technologies and distinguish between what is genuinely useful in production and what is experimental. - Strong understanding of software architecture, distributed systems, APIs, and backend infrastructure. - Experience with observability, reliability, monitoring, and production operations for complex systems. - Strong problem-solving skills and ability to work effectively in ambiguous, fast-moving environments. - Builder mindset: comfortable going from "we should try this" → prototype → production. Nice to have: - Experience with AWS or other major cloud platforms. - Experience with Platform Engineering or Developer Experience / Developer Enablement. - Experience with MLOps or ML/AI infrastructure. - Experience building AI agents and agentic workflows. - Experience with Agent SDKs, agent-to-agent communication protocols, and orchestration frameworks. - Experience with knowledge graphs, knowledge bases, RAG, or other approaches for grounding AI systems in company/domain knowledge. - Experience building AI-powered developer tools or internal engineering platforms. - Previous experience in FDE, Solutions Engineer, Developer Experience, AI Platform, or similar highly cross-functional engineering role. - Experience working with modern AI coding and development tools such as Claude or similar AI development platforms.

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