SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Maze is a Series B user research platform helping companies build better products by making user insights accessible at the speed of product development. The platform serves 100,000+ brands across 4,000 companies, including Uber, Amazon, Atlassian, and Anthropic, and was recently named the #1 user research platform by UX Tools.
You will join the Platform team as a Senior Site Reliability Engineer, working at the intersection of cloud infrastructure, reliability, and security. This role focuses on building secure, reliable, and scalable systems as Maze scales. You'll take ownership across boundaries, bringing a pragmatic approach to solving problems while learning quickly and making measurable impact.
Key responsibilities include:
- Building, operating, and evolving cloud infrastructure with reliability, scalability, and security in mind
- Improving observability practices and helping engineers understand, debug, and operate production systems
- Partnering across engineering and security teams to strengthen cloud security posture and operational practices
- Supporting security and compliance initiatives, including vulnerability management, security testing, and audit readiness
- Building tooling and automation that reduces manual work and improves developer experience
- Bringing operational and security perspectives to architecture and technical decisions
- Improving incident preparation, response, and post-incident learning processes
- Leveraging modern AI-assisted and agentic workflows to build, debug, and operate systems more effectively
The technical stack includes AWS, Kubernetes, Terraform, Docker, Datadog, GitHub Actions, Argo CD, PostgreSQL, Neo4j, Snowflake, TypeScript, and Node.js. You don't need experience with every technology—strong fundamentals, learning ability, and excitement about building reliable systems matter most.
Maze operates a global remote workforce with engineering and product teams based in the Netherlands, United Kingdom, Ireland, Spain, and Portugal. The company has fewer than 150 team members, offering the opportunity to directly impact success and shape Maze's future. Benefits include international health insurance (100% premium paid), mental health support, life and disability insurance, flexible time off, meaningful equity, company retreats, MacBook provision, 16 weeks paid family leave, $500/month dependent health insurance coverage, $1,500 remote work setup fund, and flexible work schedules.
Requirements:
- Experience building and operating production systems in a modern cloud environment, ideally AWS
- Understanding of modern SRE and infrastructure practices, including infrastructure as code and containerized workloads
- Experience with observability, including monitoring, alerting, and production visibility
- Security mindset with experience or interest in cloud security, vulnerability management, or application security
- Exposure to security and compliance frameworks such as SOC 2 or ISO 27001, or interest in developing deeper expertise
- Ability to automate repetitive work using code and comfort with at least one programming language
- Excitement about AI-assisted development and active use of modern AI tools
- Ability to thrive in a fast-moving environment with ownership, curiosity, and pragmatic decision-making
