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Highrise AI is a GPU-native infrastructure platform built for modern AI workloads. The company delivers scalable GPU compute across dedicated clusters, managed cloud, and confidential environments, combining bare-metal performance with full-stack orchestration, API-driven access, and hardware-enforced isolation. Highrise supports training, fine-tuning, and production-scale deployment of AI models, and operates both its own fleets and third-party GPU hardware on behalf of customers and partners. Highrise is a subsidiary of Hut 8 Corp., an energy infrastructure platform that integrates power, digital infrastructure, and compute at scale.
The Senior Site Reliability Engineer role expands the AI Infrastructure Service Operations team across three focus areas: Networking, Compute, and Storage. The successful candidate combines deep multi-platform expertise with strong operational discipline, proven automation capability, and a customer-focused mindset.
Key responsibilities include:
**Service Reliability and Performance:**
- Manage compute, storage, and network resource pools to meet SLA commitments for multi-tenant workloads
- Perform capacity planning, performance analysis, and lifecycle management including patching, upgrades, and firmware management
- Automate provisioning, configuration, and impact mitigation using industry standard tools
- Respond to service impacts during business hours and as part of a shared on-call rotation
- Lead incident management and drive impact prevention actions
**Documentation, Enablement, and Collaboration:**
- Create and maintain clear documentation, standards, and runbooks for your focus area
- Provide training and ongoing support to operations teams, acting as an expert escalation resource
- Serve as the senior escalation point (L3) for incidents in your focus area and as incident manager across domains as appropriate
- Build and execute disaster recovery testing scenarios
- Work directly with customers to understand how best to support their use cases, driving reliability and performance
You will work with bright, driven peers from diverse backgrounds including software development, energy, engineering, entrepreneurship, investment banking, private equity, and management consulting. The environment emphasizes meritocratic debate, steep learning curves, and building a lifelong network at the intersection of technology, energy, and infrastructure.
**Requirements:**
[No specific requirements section was provided in the posting excerpt. Qualifications and must-have skills, if stated elsewhere in the full posting, are not included in this excerpt.]
