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Motive is a fast-growing platform that empowers physical operations teams (transportation, logistics, construction, energy, field service, manufacturing, agriculture, food & beverage, retail, public sector) with safety, operations, and finance tools. The company serves nearly 100,000 customers and is scaling toward IPO readiness.
You will join the Quote-to-Cash (QTC) engineering team as a Senior Enterprise Systems Engineer, a hands-on individual contributor role. The QTC pipeline processes 5,000+ daily orders across 100k+ customers and is critical to SOX compliance and revenue integrity.
You will design, build, and maintain scalable solutions across Motive's QTC stack: Salesforce (Sales Cloud, CPQ), Zuora Billing and Revenue (RevPro), NetSuite, Vertex tax engine, and n8n/MuleSoft integrations. Your responsibilities include:
- Configure and customize Salesforce platform components (Apex, Flows, Triggers, Batch classes, Lightning Web Components, SOQL/SOSL) to solve complex business requirements across the QTC lifecycle.
- Build and maintain integrations between Salesforce, Zuora, NetSuite, and third-party systems using SOAP/REST APIs and middleware.
- Drive integration health across the QTC ecosystem by building proactive monitoring, alerting, and standard operating procedures to detect and resolve failures before they impact customers or revenue.
- Partner with Product Management, QA, and business stakeholders to plan, prioritize, and deliver applications and enhancements in an Agile, sprint-based environment.
- Deliver quality applications and support within a SOX compliance control environment with rigorous change management.
- Establish and uphold engineering best practices, standards, and operational guidelines with a focus on platform reliability, performance, and serviceability.
- Stay current on QTC system releases, new features, and product roadmaps. Evaluate and recommend emerging capabilities including Salesforce RevCloud, Agentforce, and AI-assisted order processing.
- Participate in code reviews, technical design reviews, and the Architecture Review Board to ensure solutions adhere to architectural principles.
- Drive continuous improvement in communication, collaboration, and alignment across teams.
The team operates with an "everyone is a builder" mentality—you will not just execute tickets but shape how systems are designed and built. You will build headless apps that surface QTC data and workflows where users already work, and leverage AI to accelerate development workflows and intelligent automation across the stack.
REQUIREMENTS:
- 7+ years of Salesforce configuration and customization experience: Apex, Flows, Triggers, Batch classes, LWC, SOQL/SOSL.
- Deep experience in Quote-to-Cash or Lead-to-Cash in a SaaS or recurring revenue company, spanning quoting, order processing, fulfillment, billing, and revenue recognition.
- Hands-on experience with Salesforce CPQ: quoting, pricing rules, order generation, and approval workflows.
- Integration experience using SOAP/REST APIs and middleware (n8n, MuleSoft) to connect Salesforce with external billing, ERP, and tax systems.
- Understanding of billing and revenue recognition concepts: ASC 606, subscription billing, deferred revenue, and AR reconciliation.
- Experience with Zuora Billing and/or Zuora Revenue (RevPro), and/or NetSuite ERP (GL, journal entries, AR reconciliation).
- Strong understanding of Salesforce security best practices, including the Salesforce security model, threat modeling, and least-privilege / zero-trust access models.
- Experience with Agile/Scrum methodologies and CI/CD tools (Copado, Gearset, AutoRabit) in a source-controlled environment.
- Experience integrating Salesforce with third-party applications using SOAP/REST APIs and middleware.
- Excellent spoken and written communication skills with the ability to present complex ideas clearly to technical and non-technical audiences.
- Ability to deal with ambiguity and thrive in a rapidly changing business environment.
NICE TO HAVES:
- Salesforce Revenue Cloud (RevCloud) experience or familiarity with Revenue Cloud Advanced.
- Salesforce Agentforce or AI agent building experience.
- SOX compliance / ITGC controls experience in Salesforce.
- Vertex tax engine experience.
- Salesforce CPQ Specialist, Platform App Builder, Platform Developer I, Administrator, Sales Cloud, Service Cloud, or Agentforce certifications.
