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Flexport is a global logistics platform that enables companies of all sizes to move goods across 112 countries. The company processes over $19B in merchandise annually and is reshaping the $10T global trade industry through innovative technology.
As Senior Product Manager for Omnichannel Fulfillment, you will set the strategic vision and shape products that transform global logistics at scale. You'll lead the vision and execution for outbound fulfillment solutions, enabling fast and reliable deliveries for shoppers while driving innovation in an interconnected supply chain ecosystem.
Key responsibilities include:
- Define the holistic vision, goals, and roadmap for outbound fulfillment products supporting Flexport's Omnichannel business lines
- Manage relationships and reporting with C-suite leadership across Flexport and customers/stakeholders
- Own end-to-end product strategy and lifecycle, from ideation and requirements through launch and iteration
- Work closely with engineering, design, operations, and data science teams to establish priorities and deliver scalable solutions
- Gather and synthesize customer feedback, partner insights, and market research to inform product direction
- Mentor and provide guidance to junior product managers, fostering collaboration and innovation
- Act as a key stakeholder in defining and evolving Flexport's Omnichannel product vision
- Measure product performance and iterate on features to maximize business impact
You'll collaborate seamlessly across functions to develop solutions that empower businesses to meet customer demands and succeed in global markets.
REQUIREMENTS:
- 5+ years of product management experience with a track record of launching and scaling high-impact products in e-commerce environments
- Demonstrated leadership of cross-functional teams and delivery of complex projects from concept to execution
- Depth in product lifecycle management, from discovery through execution and post-launch evolution
- Experience mentoring and coaching other product managers or team members
- Exceptional communication and collaboration skills; ability to influence without authority and build trust across stakeholders
- Strategic thinker with strong prioritization skills; adept at framing trade-offs and navigating fast-paced, ambiguous environments
- Strong writing skills to communicate product vision, roadmap, requirements, launches, and impact to diverse audiences from CEO to operators
BONUS QUALIFICATIONS:
- Experience building products for logistics, supply chain, and fulfillment
- Hands-on exposure to AI or large language model (LLM) technologies
- Passion for simplifying and accelerating global trade
- Familiarity with agile product development methodologies
