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Senior Product Designer, BNPL Consumer Experience

Tabby - Dubai, United Arab Emirates - In-office

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Tabby is a fintech company reshaping how people shop, earn, and save through Buy Now Pay Later (BNPL) solutions. With over 25 million users and $18 billion in annual transaction volume, Tabby is the largest and fastest-growing fintech in the GCC region, valued at $6.5 billion and backed by over $1 billion in funding. You will own the end-to-end Consumer Experience for Tabby's core BNPL product, spanning checkout flows (online, in-app, and in-store) through post-purchase repayment and account management. This role sits at the intersection of user experience and business impact: every design decision is measured against conversion rates, repayment behavior, support volume, and revenue. Key responsibilities include: - Design the complete BNPL funnel from checkout intent through purchase completion and ongoing repayment management, ensuring consistency across touchpoints - Master the underlying product logic, billing systems, market-specific rules, and edge cases before designing solutions - Partner with two Product Managers to reframe problems into designs that move key business metrics and reduce friction and support tickets - Run A/B experiments on high-traffic checkout flows, analyze results, and iterate based on data - Validate design ideas through quick research cycles, working with a dedicated UX researcher and leveraging customer feedback - Design across native mobile apps, mobile web, desktop web, and in-store experiences while handling country-specific requirements without fragmenting the experience - Integrate AI tools into your daily workflow for prototyping, ideation, edge-case mapping, and research synthesis - Collaborate closely with engineering through delivery, conduct design reviews with QA, and ensure quality of shipped work You'll work within an AI-forward squad that includes a Design Lead, dedicated engineers, a UX researcher, a UX writer, and an Arabic copywriter. The role offers real ownership, visible impact on core product metrics, and the opportunity to shape how millions of users interact with financial services. Requirements: - Proven experience shipping B2C products across native mobile and web platforms, with a portfolio demonstrating end-to-end ownership from problem framing through production-ready UI - Strong product and systems thinking; ability to understand business goals, conversion mechanics, and product logic, with clear reasoning behind every design decision - High craft standards in visual and interaction design with attention to production quality - Demonstrated use of AI tools in real projects to accelerate prototyping, exploration, or delivery - Strong communication skills; ability to simplify complex problems for both design peers and executive stakeholders - Independent and proactive work style; ability to self-manage priorities and set realistic timelines - Fluency in English Nice to have: - Experience in fintech, payments, lending, or checkout products, including A/B testing in high-traffic funnels - Experience designing for GCC markets or Arabic/RTL interfaces - Comfort working close to code or experience building design systems - Experience in hyper-growth startups or scale-ups

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