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Salary: USD 120,000 - 150,000 / annual
ParentSquare is a rapidly growing EdTech company serving over 22 million students across K-12 districts. The company provides unified communications platforms (ParentSquare, RemindHub, Remind Chat, and SmartSites) that enable schools and families to communicate effectively through forms, messaging, payments, RSVPs, language translations, and more.
You will own the end-to-end design experience for a major product area used by families and educators across the country. This is a new role on a cross-functional product team, reporting to the Vice President of Product Design. You'll work from problem discovery through shipped product, partnering with Product and Engineering as an equal voice in what gets built.
Key responsibilities include:
- Owning end-to-end design for a product area, from problem framing and discovery through shipped experience
- Defining problems before exploring solutions, and pushing back when requests are solutions looking for problems
- Turning complex workflows (district-wide messaging, forms, payments, permissions) into simple, intuitive experiences for users who scan, skip, and make mistakes
- Partnering with UX Research, Customer Success, and Support to understand real usage, run usability tests, and make data-driven decisions
- Designing accessible, translation-ready experiences for multilingual families across devices and comfort levels with technology
- Building on and contributing to the design system, delivering production-ready work covering states, edge cases, and responsive/native behavior
- Using AI tools to prototype faster and designing AI-powered features that users can understand, review, control, and correct
- Presenting and defending design decisions in Design Crit and with stakeholders, then partnering with engineers through implementation
- Mentoring other designers and raising the craft bar across the team
You'll work closely with UX Research and Design Systems practices, and help establish new design practices at the company.
REQUIREMENTS:
- 5+ years of product design experience with shipped work on complex web and native mobile (iOS and Android) products
- Portfolio with 2-3 in-depth case studies showing problem framing, decision-making, and results measurement
- Strong interaction design, information architecture, and visual design craft; fluency in Figma, prototyping, and design systems
- Experience running usability tests and using research and analytics to inform design decisions
- Hands-on experience using AI tools in design workflow (Claude, Cursor, Figma Make, or similar)
- Working knowledge of accessibility standards (WCAG 2.2 AA) and how to design for them
- Clear communication and ability to influence PMs, engineers, and leadership
BONUS:
- EdTech, K-12, or experience with products where buyer and end user differ
- Experience designing for multilingual or low-literacy users
- Experience designing AI-powered features, including user review, control, and correction of AI output
- Experience prototyping in code (React, HTML/CSS) with AI coding tools (Cursor, Claude Code)
