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Handshake powers 25 million job seekers, 1 million+ employers, and 1,600 educational institutions. The company recently launched Handshake AI, a fast-growing AI data business that has scaled to ~$1B run rate in 2025.
The Senior Partner Insights Manager - EDU role sits at the intersection of analytics, partner strategy, and data product development. You will independently lead analytics projects from problem definition through delivery, build trusted reporting and insights products, and partner with EDU Success, Sales, Product, Data, Engineering, Marketing, Finance, and Support teams.
Key responsibilities include:
• Own high-impact analytics and reporting initiatives for EDU Partnerships, from identifying business questions and defining success measures through analysis, delivery, enablement, and iteration.
• Lead project planning and stakeholder communication for analytics programs, balancing impact, effort, urgency, and long-term maintainability.
• Build and evolve internal and partner-facing data products, dashboards, reports, and narratives that help teams understand partner health, business performance, student engagement, risks, and opportunities.
• Develop scalable sources of truth and self-service resources that reduce recurring manual work.
• Deliver direct-to-partner insights, including business reviews, partner reporting, benchmarking, and analyses that demonstrate Handshake's impact.
• Translate ambiguous business questions into clear analytical approaches, metrics, definitions, and recommendations; identify and communicate data limitations.
• Use SQL and modern data and BI tools to investigate questions, validate results, develop reusable reporting, and improve accessibility and trustworthiness of insights.
• Partner with Product and R&D on embedded analytics experiences, incorporating feedback from EDU Success, Support, and partners.
• Work cross-functionally to align on definitions, resolve data issues, and improve processes behind reporting and partner analytics.
• Present findings and recommendations to audiences ranging from individual contributors to senior leaders, tailoring narratives to the decision at hand.
• Enable adoption by documenting analytical products, creating guidance, and supporting training or rollout activities.
You will have meaningful ownership and influence while working closely with leaders and cross-functional partners to shape priorities. This role is ideal for an analytical operator comfortable working directly with stakeholders, with sound judgment about data quality and methodology, who wants to create leverage beyond one-off reporting requests.
REQUIREMENTS:
• 5+ years of experience in analytics, business operations, revenue or customer success operations, product operations, data products, or a related field.
• Strong analytical judgment: understanding what data can and cannot tell us, identifying quality or methodology risks, and knowing when to investigate further.
• Experience using AI-assisted analytics or workflow tools while maintaining strong validation and analytical standards.
• Competent SQL skills and experience using BI and analytics tools to build, interpret, troubleshoot, and improve reporting. Experience with Looker, Omni, Hex, BigQuery, or Matik is a plus.
• Demonstrated ability to take analytical work from discovery to delivery with limited day-to-day direction, including gathering requirements, defining methodology, managing stakeholders, and driving adoption.
• Experience building reusable dashboards, reporting frameworks, data products, or other solutions that help people make decisions at scale.
• Excellent written and verbal communication skills, including the ability to turn complex analysis into concise, compelling narratives and recommendations.
• Strong cross-functional collaboration and project leadership skills, with the ability to influence without formal authority.
• Customer- and partner-centered mindset, with the ability to connect analysis to meaningful outcomes for institutions, students, and Handshake.
• High attention to detail, balanced with the ability to prioritize and make progress in a fast-moving environment.
• Comfort working in ambiguous problem spaces and creating structure where processes or definitions are still evolving.
Extra credit: Experience in higher education, career education, SaaS, or partner-oriented environments; familiarity with Handshake products, EDU Partnerships, career services, or higher education workflows; experience with partner-facing analytics, executive reporting, benchmarking, or business reviews.
