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Cresta is an AI platform that combines conversational AI agents, real-time human agent augmentation, and conversation intelligence to drive revenue and efficiency across customer service channels. Founded from Stanford AI Lab and backed by leading investors including a16z, Greylock, and Sequoia, Cresta powers customer experiences for companies like United Airlines, Cox Communications, and Marriott.
The Platform Frontend team is responsible for building and maintaining a robust platform supporting all frontend development. This includes architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes, with emphasis on performance, security, and best practices.
In this role, you will play a substantial role in the platform frontend engineering team, working closely with Cresta product and engineering teams to build and continuously improve the platform and new product requirements. You will stay connected with customers and their requirements, analyze technical tradeoffs, and own customer-facing deliverables. Key responsibilities include developing high-quality, well-designed, reusable, and well-tested system components; contributing to overall system designs; identifying product improvement opportunities; demonstrating engineering best practices; maintaining technical ownership in substantial parts of the Cresta product and platform; and expanding Cresta's services beyond web and desktop to native and hybrid mobile applications. You will build headful and headless mobile SDKs for Android and iOS to power AI agent mobile integrations.
REQUIREMENTS:
- Bachelor's degree in Computer Science or related field with strong Computer Science fundamentals
- 8+ years of experience in relevant domains
- Very solid coding skills
- At least 2 years of experience with native mobile development (Kotlin/Java for Android and Swift for iOS) in large-scale consumer-facing products
- Proficient in designing and maintaining clear frontend architecture
- Experience as a technical lead of frontend stack supporting various product features
- Plus: Experience with mobile frameworks such as React Native, Flutter, or Ionic
