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Roofstock is the leading end-to-end investment platform for single-family rental homes (SFR), with a mission to reinvent the rental housing ecosystem. The company has 750+ employees, closed a Series E in 2022 raising $240 million, and operates offices in the Bay Area and New York City. Recent acquisitions include Stessa (financial and asset management software), RentPrep (tenant screening), Mynd (property management), and an ownership stake in Casago (short-term rental management).
You will join the Legal team as a Senior Legal Operations Manager, owning how legal work flows through the business—from intake and tracking through execution, approval, and payment. This is a hands-on individual contributor role with broad visibility across the organization. You will partner closely with Finance, People Operations, Compliance, and business teams that depend on Legal to move quickly.
Key responsibilities include:
**Legal Operations & Contract Management:** Own end-to-end contract lifecycle management using Zip (CLM), including intake, routing, workflow optimization, and status tracking. Perform initial triage and review of incoming third-party agreements, evaluating red flags, indemnification terms, and boilerplate before escalating complex issues to attorneys. Build and maintain contract templates, playbooks, and self-service tools to empower business teams and eliminate attorney bottlenecks. Establish repository standards and manage post-execution filing and signature routing to keep legal records organized, current, and accessible.
**Financial Management & Outside Counsel Operations:** Oversee law firm billing guidelines, manage outside counsel engagements, and perform initial invoice reviews. Track legal spend against department budgets and collaborate with Accounting and Finance on monthly accruals, reporting, and operational friction points. Support rate negotiations with outside counsel and evaluate third-party legal vendors.
**Corporate Governance, Transactions & Claims (Paralegal Support):** Manage corporate governance, state filings, annual reports, and registered agent coordination across multiple entities and jurisdictions. Maintain cap table and corporate records in Carta. Coordinate document collection, diligence request tracking, and virtual data room administration (e.g., DataSite) for corporate transactions and financings. Support in-house claims and litigation intake, issue litigation holds, manage corporate insurance, coordinate document collection, track deadlines, and liaise with outside litigation counsel.
**Legal Technology & Department Analytics:** Directly administer legal tooling, including Zip (CLM), Carta, e-signature tools, and billing software. Build and maintain operational dashboards that track legal work volume, spend trends, and process bottlenecks for leadership. Identify and implement emerging AI tools and automation to reduce manual workflows while maintaining appropriate review protocols.
**Requirements:**
- 5+ years of total experience in legal operations, contract management, or paralegal roles, with a strong core background (3+ years) in corporate paralegal responsibilities
- Experience in a high-growth, late-stage private company (Series B/C/E) or proptech/fintech/real estate environment preferred (public company experience not required)
- Solid working understanding of key contract terms (indemnification, liability, boilerplate provisions), corporate entity management across multiple jurisdictions, and litigation hold procedures
- Practical experience with litigation and claims management, including handling matter intake, issuing litigation holds, managing discovery/document collection, tracking critical deadlines, and coordinating with outside litigation counsel
- Proven ability to partner across business functions, particularly Finance, Accounting, and Human Resources to streamline operational pain points
- Adaptable "jack-of-all-trades" mindset and self-starter with strong ownership, high discretion, and a natural instinct to systematize and document processes
- Bachelor's degree or equivalent experience required
- Advanced proficiency in Google Workspace and Microsoft Excel
- Preferred practical exposure to Zip (CLM), Carta (cap table/entity management), DataSite (VDR), Serengeti/Tracker, or Ironclad
- High degree of ownership, attention to detail, and bias toward action
- Curiosity and willingness to use AI, automation, and emerging technologies to improve efficiency while maintaining proper validation and judgment
- Real estate, proptech, fintech, or other regulated-industry experience preferred
