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9fin is an AI platform powering global debt markets, serving 300+ blue-chip institutions including global banks, asset managers, private equity firms, law firms, and advisors. The company is scaling rapidly with strong product-market fit and global market pull.
You will be 9fin's first dedicated legal operations team member, reporting to the General Counsel and working alongside legal colleagues in London and New York. This is a hands-on role that shapes how the in-house legal team operates at scale.
Key responsibilities include:
**Immediate priorities (Now):**
- Build and tune the legal intake "front door" for business-wide legal requests
- Partner with Sales, Finance, InfoSec, and Procurement to streamline deal-desk and approval processes
- Support knowledge management and internal policy administration, consolidating templates and information into accessible structures
- Build an external legal spend tracker from scratch: categorize spend, log invoices and quotes, match to matters, and produce monthly reporting for the General Counsel
- Own KPI reporting improvements using Ironclad dashboards, expanding coverage into intake, spend, cycle times, and operational metrics
- Provide operational and reporting support across the Legal function to internal stakeholders (Finance, RevOps, People team)
**Medium-term priorities (Next):**
- Master the tech stack end-to-end: Ironclad, Linear, Google Workspace, Notion, and adopted AI tools
- Build, maintain, and roll out templates, playbooks, and self-serve legal resources to enable business velocity
- Own Ironclad workflow hygiene and adoption: clean up metadata and archiving, tighten approvals and signatory workflows, train frequent users across sales, procurement, and RevOps
- Bring structure and visibility to the team: track open projects, drive follow-through, ensure accountability across a small, high-surface-area team
- Maintain and evolve the sales contract playbook based on commercial patterns and RevOps feedback
**Longer-term priorities (Later):**
- Partner with the General Counsel on executive-level reporting
- Assist with large legal projects (e.g., M&A diligence coordination, trademark portfolio management)
- Support company secretarial administration
You will work in the London office three days per week under a hybrid model. This role offers the rare opportunity to build legal operations infrastructure from the ground up at a high-growth, venture-backed company.
**Requirements:**
- Minimum 5 years' experience running legal operations, contracts operations, or closely adjacent functions (compliance operations, legal project management, legal chief-of-staff) in a scale-up or in-house legal team
- Hands-on experience with Ironclad or directly comparable enterprise CLM platform (Juro, LinkSquares, Icertis, Agiloft, Leah)
- Highly organized with a systems mindset; ability to design for repeatability and workflow efficiency
- Commercial, action-biased mindset; comfortable with ambiguity and moving quickly without perfect information
- Proven track record of end-to-end project delivery (timelines, risks, stakeholders, outcomes)
- Reporting and data fluency: ability to build clean dashboards, work with KPI frameworks, and translate metrics into actionable insights
- Preferred: experience with outside counsel spend tracking, panel management, or legal project management; experience as a team's first or only legal-ops hire or member of an early-stage legal ops build-out
- Note: You do not need to be a lawyer
