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Allica Bank is the UK's fastest-growing fintech firm, focused on serving established SMEs underserved by traditional banks and modern fintech providers. The Technology team sits at the centre of the organization, designing and building platforms that power the bank with minimal legacy constraints.
The Senior IAM Platform Engineer is responsible for designing, implementing, and operating identity and access management solutions that support both internal users and customer-facing platforms. This role combines deep IAM expertise with strong engineering capability, requiring hands-on work across IAM infrastructure, authentication platforms, and supporting services to build secure, scalable, and reliable identity solutions.
Key responsibilities include:
**IAM Platform Engineering:** Design, implement, and maintain secure IAM solutions supporting both Customer IAM and Workforce IAM. Configure and operate IAM platforms within the Ping Identity suite, particularly PingDirectory and PingFederate. Develop and maintain authentication and authorisation integrations across internal systems and customer-facing platforms. Ensure IAM solutions are scalable, resilient, and aligned with modern engineering practices, meeting high availability and security standards required for critical banking systems.
**Identity Architecture & Integration:** Work with engineering teams to integrate IAM capabilities into applications and services. Implement and support modern authentication protocols including SAML, OAuth2, and OpenID Connect. Contribute to identity architecture decisions and design API-driven identity integrations across internal services and external platforms.
**DevOps & Platform Support:** Build and operate IAM platforms using DevOps and infrastructure-as-code practices, enabling automated deployment, configuration, and scaling. Implement monitoring, logging, and alerting to maintain visibility and operational health of IAM systems. Participate in incident response and troubleshooting, providing Tier-3 support where necessary.
**Identity Governance & Security:** Work with Information Security, Risk, and Compliance teams to support identity governance and access control processes. Contribute to IAM standards, policies, and best practices. Support initiatives related to access controls, identity lifecycle management, and audit requirements.
**Collaboration & Enablement:** Partner with Engineering, Platform, and Product teams to ensure IAM capabilities support new systems and services. Provide guidance to teams integrating with IAM platforms and document architecture and operational procedures.
The role emphasizes platform ownership, ensuring IAM services are secure, reliable, and continuously improved through automation and DevOps practices. You will demonstrate responsible use of GenAI-assisted development tools (e.g., GitHub Copilot) to improve engineering productivity and quality. Success is measured by the reliability and security of IAM services, quality of integrations with engineering teams, and the ability to continuously improve identity capabilities that support the bank's growth.
Allica Bank offers flexible and hybrid working arrangements, full onboarding support, continued development opportunities, pension contributions, discretionary bonus scheme, private health cover, life assurance, and family-friendly policies including enhanced Maternity & Paternity leave.
**Requirements:**
- Strong experience working in Identity and Access Management, including both Customer IAM and Workforce IAM
- Strong hands-on experience with the Ping Identity platform, particularly PingDirectory and PingFederate, including configuration, integration, and operational support in production environments
- Experience integrating IAM capabilities into distributed systems, enterprise applications, and customer-facing digital platforms
- Strong understanding of authentication and authorisation standards, including SAML, OAuth2, and OpenID Connect
- Experience working with Active Directory and Azure Active Directory or comparable identity platforms
- Strong analytical and problem-solving skills with an engineering-led approach to troubleshooting and system design
- Experience integrating IAM platforms with applications and services
- Familiarity with DevOps practices, CI/CD pipelines, and infrastructure automation
- Experience working with cloud platforms, ideally Microsoft Azure
- Experience implementing monitoring, logging, and operational support for critical systems
- Strong communication skills with the ability to work effectively across engineering, platform, security, and product teams
- Ability to explain identity concepts and solutions to both technical and non-technical stakeholders
- Comfortable working in a high-growth engineering environment with evolving platforms and requirements
**Desirable Experience:**
- Experience with PingOne MFA or other modern multi-factor authentication platforms
- Exposure to Privileged Access Management (PAM) technologies
- Experience working in regulated environments, particularly financial services
- Experience contributing to secure system design and threat modelling
