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Senior Director, Enterprise Control Framework

Ethos Life - Bangalore, India - Hybrid - posted 2026-09-30

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Ethos is a life insurance technology company transforming how life insurance is bought, sold, and underwritten through a three-sided platform serving consumers, agents, and carriers. The company offers instant, accessible products with no medical exams required. You will join the Compliance department as a senior leader owning the design, documentation, and ongoing health of Ethos's non-financial control framework. This role is distinct from Sarbanes-Oxley or financial reporting controls; instead, you will build and sustain the control architecture covering operational risk and compliance across the enterprise. You will serve as connective tissue between regulatory and operational obligations and the day-to-day controls operated by first-line teams. You will partner closely with the Compliance Risk Management (CRM) team, who independently monitor and test the controls you define. Your success will be measured by a control framework that is complete, accurately mapped, understood by its owners, and evergreen—never more than a change cycle behind the business or regulatory landscape. Key responsibilities include: - Owning the enterprise non-financial control framework end-to-end: risk and control mapping, control documentation, taxonomy and standards definition, and coverage assessment - Keeping the framework evergreen by establishing triggers and cadence for updates (regulatory change, product launches, state/carrier approvals, system migrations, organizational change, audit findings), running periodic control owner attestation cycles, and retiring obsolete controls - Partnering with the CRM team to hand off controls ready for testing, maintaining separation of duties, translating testing results into framework improvements, and aligning control ratings with risk assessment methodology - Building and leading the function as a hands-on player-coach initially, then hiring and managing a control framework analyst as scope grows - Acting as thought leader on control design and framework governance, influencing senior stakeholders - Supporting internal and third-party audits, market conduct exams, regulatory requests, and data calls - Assisting in drafting and updating compliance policies and procedures - Providing general compliance support across the team and company Requirements: - 12+ years of relevant Compliance, controls, risk, or audit experience, including significant experience in insurance or another highly regulated financial services industry - Demonstrated ownership of a control framework or risk and control inventory at enterprise scale—you have built or substantially rebuilt one, not only maintained an existing one - Deep expertise in control design and documentation: writing controls that are specific, testable, and genuinely operable by the teams that own them - Strong command of risk and control taxonomies and control rating frameworks - Experience partnering with an independent testing or monitoring function and comfort with separation of duties - Strong governance background, including experience presenting to risk and compliance committees and executive leadership - Strong understanding of regulatory change management and how regulatory change translates into control change - Hands-on experience documenting and maintaining controls within GRC tooling administered by a partner team - Exceptional written and verbal communication skills—clear, precise documentation is the core product of this role - Persuasive communicator and thought leader, able to hold senior stakeholders to documentation and evidence standards without becoming a blocker - Experience hiring, developing, and managing a small team, or clear readiness to do so - Sound and practical business judgment and confidence in determining acceptable risk - Ability to multi-task and work independently or with cross-functional teams while adapting quickly to ambiguous and rapidly changing environments - Exceptional attention to detail with high tolerance for structure and rigor - Ability to work in a fast-paced environment and manage multiple deadlines

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