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Join Xplor Education's Embedded Payments team as a Senior DevOps Engineer to design, build, and scale the infrastructure behind a cloud-native payment orchestration platform processing significant transaction volume across multiple brands. Reporting to the DevOps Engineering Manager, you will own end-to-end infrastructure thinking—from CI/CD pipelines and infrastructure-as-code through monitoring, alerting, and incident response—while collaborating closely with backend, frontend, QA, and engineering teams to ship and operate high-quality software.
Key responsibilities include:
- Design, build, and maintain AWS infrastructure using Terraform with attention to scalability, cost optimization, and PCI-scoped network segmentation
- Own and evolve the observability stack (SigNoz for distributed tracing/metrics, Grafana for dashboards, structured logging) to empower engineers to diagnose production issues independently
- Build and maintain CI/CD pipelines in Bitbucket Pipelines with deployment guardrails, automated rollback strategies, and environment promotion workflows
- Design and run performance/load tests with k6, establish baseline benchmarks, and partner with engineering to address bottlenecks before production
- Participate in on-call rotations, lead incident response for infrastructure issues, and drive postmortems that produce durable fixes
- Define and track SLOs, error budgets, and operational KPIs for payment-critical services
- Improve deployment velocity and safety through faster pipelines, better preview environments, and safer migration tooling
- Partner with security and compliance to maintain PCI DSS posture, support audits, and codify controls
- Manage AWS cost and capacity through right-sizing, reserved capacity strategy, and optimization opportunities
- Leverage AI-assisted tools effectively to accelerate infrastructure work without compromising review quality or security
Tech stack: AWS (ECS, Lambda, RDS/Aurora PostgreSQL, API Gateway, SQS, EventBridge, Cognito, KMS, VPC), Terraform, Bitbucket Pipelines, SigNoz, Grafana, CloudWatch, k6, PCI DSS compliance, Node.js services, React frontends.
Requirements:
- 5+ years of professional DevOps, SRE, or Platform Engineering experience with a Computer Science/Engineering degree or equivalent
- Strong hands-on AWS experience across compute (ECS, Lambda), networking (VPC, security groups), data (RDS/Aurora), and event-driven services (SQS, EventBridge)
- Production Terraform experience including module design, state management, drift handling, and multi-environment patterns
- Experience operating an observability stack in production; familiarity with SigNoz, Grafana, or comparable tools (Datadog, New Relic, Prometheus)
- Experience designing and running load tests with k6 or comparable tools (JMeter, Gatling, Locust)
- Experience building and maintaining CI/CD pipelines (Bitbucket Pipelines, GitHub Actions, CircleCI, or similar)
- Strong shell scripting ability or equivalent in Python, Go, or similar scripting-oriented language
- Ability to read and understand backend and frontend code to implement infrastructure more effectively
- Solid understanding of networking fundamentals (sockets, routing, load balancing, SSL/TLS encryption, tunneling, firewalls/security groups)
- Understanding of access control and identity management (IAM, OIDC, Cognito, OAuth)
- Comfort leading incident response and writing postmortems that drive systemic improvement
- Fluency with AI-assisted development tools (Claude Code, Cursor, Copilot, etc.) and articulate perspective on their strengths and limitations
- Comfortable working on a 100% remote team and operating independently within an agile group
- Must be legally authorized to work in India and reside within India; no visa sponsorship available
Nice-to-have:
- Experience operating PCI-compliant or otherwise regulated environments
- Experience with payments infrastructure or other high-availability transactional systems
- Familiarity with Vanta or comparable compliance automation tooling
- Experience tuning PostgreSQL for high-throughput workloads
- Exposure to KMS-based cryptography, secrets management, and key rotation strategies
- Experience with chaos engineering or game-day exercises
