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Front is a customer operations platform for B2B teams, used by over 9,000 companies including Uber Freight, Navan, and Stripe. The platform keeps teams, tools, and customer conversations in sync, handling the coordination and context behind complex B2B customer relationships. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M and is recognized as a Great Place to Work.
You will own and evolve Front's design system across Figma, Storybook, and production code, serving as the connective tissue between Design and Engineering. This is a hands-on senior individual contributor role with high leverage across Product, Design, and Engineering teams.
Key responsibilities:
- Own and evolve Front's design system, creating a clearer source of truth between design and engineering
- Build, refactor, and maintain reusable, accessible, well-documented UI components for product teams
- Identify and reduce design/code drift across component libraries, legacy UI patterns, and Figma systems
- Establish patterns, conventions, and guardrails that improve consistency, accessibility, maintainability, and developer experience
- Prototype new interaction patterns and reference implementations to help teams align and de-risk product decisions
- Partner closely with Product Designers, Product Managers, and Engineers to define quality standards for complex workflows and enterprise-grade experiences
- Use AI tools thoughtfully to accelerate prototyping, iteration, and system maintenance
You will bring a systems mindset, high craft standards, a builder's bias toward making ideas real in code, and collaborative senior-level judgment. Front operates on a hybrid model with office collaboration on Tuesday, Wednesday, and Thursday, with flexibility to work from home Monday and Friday.
REQUIREMENTS:
- 6+ years of experience designing and building production frontend experiences, ideally in complex B2B SaaS, enterprise software, developer tools, or similar deep product domains
- Strong frontend engineering skills with modern web technologies and component-based architecture; ability to ramp quickly in large, mature codebases
- High UI/UX craft and strong product taste; ability to evaluate interfaces for visual polish, usability, accessibility, flexibility, and maintainability
- Experience building or maintaining component libraries, Storybook documentation, visual regression workflows, design-token pipelines, Figma workflows/plugins, or similar design-engineering infrastructure
- Strong accessibility fundamentals including semantic HTML, ARIA patterns, keyboard interaction models, focus management, and inclusive component states
- Strong communication skills to explain technical and design-system decisions to both specialists and non-specialists
- Portfolio or body of work demonstrating shipped design-engineering impact: production UI, component systems, prototypes, Storybook examples, design-system documentation, or code-backed product work
BONUS EXPERIENCE:
- Working on products with large existing frontend surface area, multiple product teams, and mature or evolving design systems
- Experience in customer support, customer operations, collaboration software, internal tools, developer tools, or workflow-heavy SaaS
- Consolidating fragmented component libraries or aligning Figma libraries with production code
- Using AI-assisted coding or design tools for prototyping, refactoring, and product iteration
About Front
SaaS / Enterprise Software — customer operations and shared inbox platform for support and sales teams.
