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EdCast is seeking a Senior Deal Desk Analyst to serve as a trusted commercial advisor supporting the company's most complex, high-value, and non-standard transactions. Reporting to the Deal Desk Manager, you will partner with Sales, Finance, Legal, Revenue Operations, and executive stakeholders to structure strategic deals that balance customer requirements, revenue objectives, operational feasibility, and risk management.
Key responsibilities include:
- Lead end-to-end review and support of complex, strategic, and non-standard transactions across multiple sales motions
- Partner with Sales on deal structuring, commercial packaging, pricing strategies, and negotiation support
- Evaluate discounts, business terms, contract structures, and financial implications to ensure compliance with company policies and margin objectives
- Coordinate cross-functional reviews with Legal, Finance, Revenue Recognition, Product, Services, and executive stakeholders
- Assess risk associated with non-standard terms, billing arrangements, product usage rights, renewal structures, amendments, and commercial exceptions
- Provide recommendations and guided approvals for exceptions requiring executive review
- Support revenue recognition and billing feasibility reviews to ensure proposed deal structures can be operationalized
- Analyze transactional and pipeline trends to improve forecasting accuracy and commercial decision-making
- Drive process improvements, governance initiatives, and best practices that improve scalability and reduce commercial risk
- Assist with transactional support, CPQ guidance, and operational activities during peak periods, with strategic deal support remaining the primary responsibility
The role focuses on strategic deal structuring, pricing and discount governance, commercial packaging and negotiation support, commercial risk assessment, non-standard contract terms and legal coordination, executive exception reviews and approvals, revenue recognition and billing feasibility, and forecasting and deal insights.
Requirements:
- 3-5 years of experience in Deal Desk, Sales Operations, Revenue Operations, Sales Support, Order Management, or similar commercial operations role
- Hands-on experience with Salesforce CRM; CPQ experience preferred
- Experience working with Tackle.io and Cloud Marketplaces (Azure, AWS, GCP) preferred
- Strong understanding of sales transaction workflows, pricing approvals, quoting processes, and operational controls
- Understanding of Enterprise non-standard negotiations
- Ability to clearly articulate the reasoning and business objectives behind organizational policies, procedures, and internal guidelines
- Ability to manage multiple priorities while maintaining attention to detail and accuracy
- Strong analytical, problem-solving, and organizational skills
- Excellent written and verbal communication skills, with ability to effectively engage and influence executive leadership and senior stakeholders
- Experience working in a fast-paced SaaS environment preferred
- Demonstrated commitment to process improvement and operational excellence
- Consideration for privacy, security, and compliance obligations
- Proficient in English language
- Thrives in fast-paced environment and understands critical importance of meeting EOQ and EOY deadlines
