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Itron is seeking a Senior Contract Administrator to join its Global CME Contract Management team. This senior individual contributor role supports the full contract lifecycle—from preparation and review through negotiation, administration, and execution. You will collaborate with Sales, Commercial Legal, Proposals, Pricing, Delivery Services, Deal Desk, Finance, and other business partners to structure, negotiate, and manage customer agreements that support Itron's business objectives while balancing risk and compliance.
Key responsibilities include drafting, reviewing, revising, and negotiating a variety of commercial agreements (master sales agreements, order documents, amendments, statements of work, change orders, and related documents). You will partner with internal stakeholders and customers to negotiate terms that support business objectives while managing risk appropriately. You'll review statements of work, change orders, and related documentation for accuracy and alignment with established agreements, and respond to contractual terms in RFPs. You will conduct agreement reviews and gap analyses to identify inconsistencies, obligations, and third-party flow-down requirements, and support timely contract execution through established systems and processes.
Compliance and risk management are central to the role. You will analyze contracts for compliance with company policies, legal requirements, government specifications, and applicable standards. You'll identify contractual risks and non-standard provisions, escalating issues to appropriate subject matter experts. You will maintain accurate contract records in contract lifecycle management systems, monitor agreement requests and pending actions, and support reporting metrics.
You will serve as a trusted business partner across Sales, Legal, Pricing, Deal Desk, Finance, and Delivery Services, managing multiple simultaneous transactions while adapting to changing priorities and deadlines. You will communicate contract considerations, risks, and recommendations clearly to internal and external stakeholders.
The role also includes contributing to the development and enhancement of contract templates, playbooks, tools, and standard processes to improve efficiency and consistency. You will support continuous improvement of Contract Management policies and procedures, apply problem-solving techniques to unique contractual situations, and share knowledge and best practices.
Itron is transforming how the world manages energy, water, and city services through intelligent infrastructure solutions that help utilities and cities improve efficiency, build resilience, and deliver safe, reliable, and affordable service. The position offers a professional contracting career path with opportunities to advance into Contract Manager, Contract Management leadership, or commercial-focused positions based on performance and capability.
Travel: 1-10%. Hybrid work schedule with competitive benefits including financial, social, health and wellbeing programs, paid vacation, 401k matching, and employee stock purchase program.
REQUIREMENTS:
- Bachelor's degree in Business Administration, Legal Studies, Supply Chain Management, Finance, or a related field, or equivalent combination of education and relevant experience
- 5+ years of experience in contract administration, contract negotiation, commercial contracting, or a related field
- Working knowledge of commercial contract principles, including contractual obligations, liabilities, terms, renewals, indemnities, and risk allocation concepts
- Experience drafting, reviewing, negotiating, and administering customer-facing commercial agreements
- Strong commercial judgment with the ability to assess risk, identify issues, and determine when escalation is appropriate
- Demonstrated ability to manage multiple priorities, complex transactions, and competing deadlines in a dynamic environment
- Excellent organizational skills with strong attention to accuracy, detail, and data quality
- Effective verbal and written communication skills with the ability to build productive relationships across diverse stakeholder groups
- Proficiency with Microsoft Office applications and related business productivity tools
- Demonstrated commitment to customer-centric service, accountability, collaboration, and continuous improvement
- Ability to work effectively in a team-oriented environment while maintaining ownership of assigned responsibilities
PREFERRED SKILLS & EXPERIENCE:
- Experience using Salesforce, Conga, or other contract lifecycle management (CLM) platforms
- Familiarity with electronic signature solutions and approval workflow processes
- Understanding of contracting principles related to hardware sales, professional services, software licensing, SaaS, maintenance, and support agreements
- Experience creating or maintaining operational reports and metrics such as contract cycle times, queue management, aging reports, or performance dashboards
- Experience supporting a shared services, center of excellence, or global contracting organization
- Knowledge of utility, energy, technology, telecommunications, or infrastructure industries
- Experience collaborating within highly matrixed organizations and cross-functional teams
