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Senior Compliance Specialist, FCRM & Ethics

KAYAK - Concord, MA, United States - Hybrid - posted 2026-09-11

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Salary: USD 110,000 - 130,000 / annual

KAYAK, part of Booking Holdings, is seeking a Senior Compliance Specialist to support its in-house legal and compliance team. This hybrid role (3 days/week in Concord, MA office) is central to the operation of KAYAK's Compliance & Ethics, Financial Crime Risk Management (FCRM), and Regulatory programs. You will support day-to-day compliance operations including policy guidance, training coordination, and monitoring activities. Key responsibilities include managing conflicts of interest disclosures, gifts and entertainment reviews, and anti-bribery and corruption processes. You'll coordinate Know Your Partner (KYP) and risk-based third-party due diligence for prospective and existing partners, handling information collection, review, follow-up, documentation, and escalation. Additional duties encompass sanctions and restricted-country screening in support of the Booking Holdings FCRM Centre of Excellence; identifying, documenting, and escalating potential FCRM, sanctions, ethics, and compliance risks; supporting risk assessments through information gathering and documentation; and contributing to compliance training and awareness initiatives, including the Ethics Ambassador Program. You will support regulatory monitoring across US, EU, and UK jurisdictions, translating evolving requirements into actionable business guidance. The role includes maintaining and improving self-service compliance resources (policies, procedures, process flows, trackers, evidence repositories, and the internal compliance knowledge hub), supporting periodic monitoring and control testing, and identifying opportunities to use AI-enabled tools and workflow automation to streamline processes while maintaining appropriate human review and audibility. You'll collaborate cross-functionally with People & Culture, Finance, Product, and Engineering teams on compliance matters. KAYAK is part of a global travel metasearch portfolio including momondo, Cheapflights, and HotelsCombined, operating in a fast-paced, multi-jurisdictional technology environment. REQUIREMENTS: - 5+ years of experience in compliance and ethics, FCRM, sanctions, AML/KYC, third-party risk, legal operations, or closely related control function (equivalent experience, training, or transferable skills considered) - Demonstrated ability to manage multiple workstreams independently and meet deadlines in a fast-moving environment - Strong written and verbal communication skills; ability to explain complex requirements clearly to non-lawyers and non-compliance professionals - Sound judgment and ability to recognize when situations require escalation - Experience building productive working relationships across teams and functions - Proficiency with Microsoft Office or Google Workspace tools, including spreadsheets and presentation software - Positive, "can-do" mentality and genuine eagerness to learn and contribute to diverse projects HELPFUL (NOT REQUIRED): - Familiarity with sanctions screening, OFAC concepts, FCPA, anti-bribery and corruption, financial crime risks and controls, consumer protection regulation, or platform regulation (EU Digital Services Act, Digital Markets Act) - Experience in technology companies, travel industry, or similarly fast-paced multi-jurisdictional environments - Experience with compliance, workflow, or case-management systems (LMS, helpline platforms, document management tools) - Interest in AI and automation tools for compliance workflows - Compliance, FCRM, AML, sanctions, or ethics certifications (CCEP, CAMS, ICA)

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