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Airwallex is an AI-native financial operating system serving over 675,000 businesses globally, including McLaren Racing, Qantas, SHEIN, and TikTok. The company provides regulated financial infrastructure for global payments and commerce, operating across North America, Europe, the Middle East, and Asia-Pacific with 2,700+ employees across 27 offices.
In this role, you will own the end-to-end execution of Airwallex's growth experimentation engine—determining what to test, how to test it, and how to measure success. You'll translate strategic hypotheses into operational workflows, coordinate launches and rollouts across the organization, and synthesize learnings to drive the next iteration of growth initiatives.
Key responsibilities include:
- Managing the experimentation backlog, campaign calendar, measurement approach, tracking taxonomy, dashboards, QA processes, and reporting across Commercial, Growth, Product, Engineering, Marketing, Data, and Legal teams
- Identifying gaps in tooling and process, then codifying repeatable work into scalable systems including checklists, QA scripts, readout templates, and registry libraries
- Leveraging AI with clear guardrails and human review to scale operations while maintaining quality
- Partnering with FP&A on forecasting and budget tracking, balancing experimental speed with rigor and data quality
- Executing complex, cross-functional projects with multiple stakeholders and dependencies
The Growth team at Airwallex is building a unified, AI-native growth system spanning product, sales, and marketing. Rather than applying AI to isolated tasks, the team uses customer context, machine learning, automation, and continuous learning to transform customer acquisition, activation, conversion, retention, and expansion. You'll help build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—company profile, product usage, lifecycle stage, behavior, intent—into personalized journeys and measurable incremental value. The work combines consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance.
You'll work from the San Francisco office on Mondays, Wednesdays, and Thursdays.
REQUIREMENTS:
Essential:
- 2+ years of experience in growth, operations, product management, or strategy roles
- Demonstrated ability to manage complex projects with multiple stakeholders and dependencies
- Strong analytical and problem-solving skills, with comfort working with data and metrics
- Experience designing or coordinating experiments, with familiarity with A/B testing methodology
- Excellent written and verbal communication, with the ability to synthesize and present insights clearly
- Ability to execute in ambiguity and adapt quickly to changing priorities
Preferred:
- Understanding of holdouts, statistical power and significance; fluency in SQL and/or analytics tools such as Hex or Looker
- Ability to build and QA campaigns across lifecycle, martech, and CDP tooling; experience using automation and AI to scale repeatable work with appropriate guardrails
- Experience partnering with Engineering and Data teams to deploy experiments at scale
- Ability to prioritize high-impact opportunities, say no to good ideas when needed, and defend decisions with evidence
- Comfort moving between Commercial, Product, Marketing, Data, and Legal functions
- Experience in SaaS, fintech, or another high-growth technology company; comfort with agile and product development methodologies
- Background in growth operations, A/B testing, project management, campaign management, roadmap planning, SQL or Python, stakeholder management, and cross-functional coordination
