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Delinea is seeking a Salesforce Developer to build and maintain systems that power our Customer Support, Customer Experience, and Professional Services organizations. You'll work with Service Cloud, Experience Cloud, Certinia PSA, and integrations with NetSuite, Gainsight, Jira Service Management, and the broader enterprise stack.
In this role, you'll move fluidly between technical development, declarative configuration, production troubleshooting, and requirements discussions. You'll design and implement Agentforce custom invocable Apex actions, prompt templates, and grounding logic; build the API layer using Apex REST services and GraphQL/Connect APIs; implement OAuth 2.0 flows and secret handling; and optimize the delivery pipeline using SFDX, source-tracked development, and automated testing.
You'll work directly with stakeholders, project leads, and product managers to refine business requirements and translate them into well-designed solutions. Design decisions are documented and reviewed with the platform lead, with deliverables including architecture diagrams, API documentation, and runbooks. You're expected to use AI tooling fluently while maintaining full understanding of merged code. Changes deploy through DevOps Center with approval gates, and production issues are diagnosed using logs, debug logs, Event Monitoring, and data.
You'll track development in Azure DevOps and support tickets in Jira Service Management. This is a collaborative role requiring clear written communication and the ability to explain technical concepts to non-developer stakeholders.
REQUIREMENTS:
• 5+ years building on the Salesforce platform with hands-on Apex, SOQL, and Lightning Web Components
• API development experience on Salesforce: custom Apex REST/SOAP services, Connect REST API, or GraphQL
• Working knowledge of OAuth 2.0 on Salesforce: connected apps, JWT bearer and client credentials flows, Named/External Credentials
• Asynchronous Apex (Queueable, Batch, Platform Events) and practical fluency with governor limits, bulkification, and query performance
• Secure coding on the platform: CRUD/FLS enforcement, sharing model in Apex, SOQL injection prevention, CORS and CSP Trusted Sites configuration
• Source-driven development with SFDX and Git
• Experience integrating Salesforce with external systems through middleware or direct API
• Clear written communication for design docs, API specs, and stakeholder explanations
Alternative paths: 3 years of related experience with a Master's degree; or a PhD without required experience; or equivalent experience.
NICE-TO-HAVE:
• JavaScript framework experience (React, Next.js, or similar)
• Familiarity with Service Cloud and Salesforce Knowledge
• Experience with Experience Cloud model (LWR sites, custom LWCs, external user licenses, sharing sets, guest user access)
• Familiarity with Certinia PSA data model (projects, assignments, resources, timecards)
• Middleware experience (Boomi, MuleSoft)
• Exposure to SOX-regulated or audited environments
Note: Delinea requires US work authorization and does not consider candidates needing visa sponsorship.
