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Salary: USD 100,000 - 130,000 / annual
Nimble Robotics is an AI robotics company building autonomous supply chain systems powered by generalist superhumanoid robots. The company has raised over $220M at a $1B+ valuation and formed a strategic alliance with FedEx to build a national network of autonomous warehouses.
As a Robotics Field Engineer, you will be responsible for keeping Nimble's robotic fulfillment systems running at peak performance. You'll serve as the first line of support for the operations team, diagnosing and resolving issues within the fleet of order-fulfilling robots through expert troubleshooting and collaboration with operations and engineering teams.
Key Responsibilities:
- Diagnose and resolve issues within Nimble's fleet of order-fulfilling robots
- Debug Nimble's robotics and fulfillment software to alleviate operational issues
- Develop new observability tools to facilitate faster and easier mitigation of production issues
- Create and maintain detailed documentation in collaboration with support and engineering teams, building comprehensive guides for system operation and issue resolution
- Use a data-driven approach to help prioritize system improvements
- Provide timely support to operations teams to enhance system and robot metrics
The role requires working in a warehouse environment with variable temperatures (cold, heat, humidity) and the ability to work on-call/stand-by, including weekends and holidays as needed.
Requirements:
- 0–5 years of experience in a production environment supporting and improving complex robotics systems, OR a minimum of 2 years of experience combined with a Bachelor of Science degree in Computer Science, Software Engineering, or Robotics
- Strong technical curiosity and debugging skills, including the ability to read technical logs and interpret data
- Proficiency in SQL to analyze production data
- Demonstrated excellence in communication and documentation
- Ability to work autonomously with minimal supervision
- Preference for hands-on experience with robotics fleet management and autonomous logistics