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Promise Robotics is a venture-backed company pioneering Physical AI for homebuilding, combining AI, robotics, and manufacturing to increase housing production capacity and consistency. The company operates AI-powered factories with advanced robotic systems for off-site construction.
As a Robotics and Controls Support Engineer, you will provide hands-on support for the installation, troubleshooting, and optimization of advanced robotic and automation systems. You'll work closely with controls engineers, field technicians, and production teams to ensure smooth operation of robotic cells, PLC systems, and motion controls equipment. This role bridges engineering and production, solving complex automation problems across robotics, electrical, and mechanical systems.
Key responsibilities include:
- Diagnosing and resolving equipment issues to maintain continuous production uptime during 12-hour operation shifts
- Troubleshooting and repairing robotic hardware, sensors, drivers, and software
- Contributing to design, development, evaluation, and improvement of robotic manufacturing systems and processes
- Analyzing equipment failures to identify root causes and implement corrective actions that improve Overall Equipment Effectiveness (OEE)
- Developing, refining, and executing equipment validation protocols including calibration, unit testing, and verification procedures
- Troubleshooting PLCs and robotic systems, including TwinCat and Kuka platforms, supporting automation for walls and floors building processes
- Upholding safety, compliance, and professionalism standards
- Maintaining regular communication with production teams and robot cell operators
Requirements:
- Bachelor's or College degree in Robotics, Industrial Automation, Mechatronics, Mechanical Engineering, Electrical Engineering, or Computer Science
- Strong knowledge and experience in industrial robot programming, PLC/HMI, control panels, automation, and electrical standards and best practices
- Experience working with sensors such as laser profilers, vision systems, and force sensors
- Willingness to participate in various technical areas in both software and hardware to solve complex problems
- Excellent analytical, problem-solving, communication, and organization skills
Preferred qualifications:
- 3+ years' experience with automation systems programming and control, including industrial robots
- Programming experience in Python, C, C++, or similar languages
- Experience with Robot Operating System (ROS)
- Programming experience in offline robot path planning tools
- Experience integrating KUKA robots
- Experience with electrical system design implementation in compliance with electrical standards
- Familiarity with residential construction
