SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Diligent, an AI-powered governance, risk, and compliance (GRC) SaaS leader, is seeking a Revenue Operations Specialist to support its global revenue operations function. You will manage product catalog data, SKU governance, and Deal Desk processes while working closely with Sales, Customer Success, Finance, Legal, and a high-performing global Deal Desk team.
Key responsibilities include:
- Transform marketing materials and business inputs into standardized product catalog structures
- Support creation, maintenance, and governance of SKU files to ensure accuracy and consistency
- Gather and document SKU requirements from business cases and product initiatives
- Partner with cross-functional teams to align catalog structure with pricing, packaging, and revenue strategy
- Enable seamless integration of product code catalogs into backend systems (ERP, billing, CRM)
- Ensure data accuracy, consistency, and alignment across all platforms
- Support system updates and enhancements related to product catalog and SKU structures
- Assist with integration of acquired companies into existing product catalog and SKU frameworks
- Standardize and map legacy product structures into the company's catalog model
- Collaborate with stakeholders to ensure smooth transitions and minimal revenue disruption
- Support Revenue Operations testing processes for new SKU and product launches
- Validate catalog setup and system readiness prior to go-live
- Troubleshoot issues and ensure successful deployment
- Support the Revenue Operations Manager in managing SKU workflows and request queues
- Help prioritize incoming requests and ensure timely processing
- Maintain documentation and process clarity for ongoing RevOps operations
Diligent offers a flexible work environment, comprehensive health benefits, meeting-free days, generous time off, and wellness programs. The company has offices globally including Vancouver, and this hybrid role requires on-site presence at least 50% of the time if within commuting distance.
Requirements:
- Bachelor's degree in Accounting, Finance, Business, or related field
- 5-7 years of experience in Revenue Operations, Accounting Operations, or Product Operations
- Strong attention to detail and data accuracy
- Experience working with product catalogs, SKUs, or pricing structures (preferred)
- Familiarity with ERP, CRM, or billing systems such as NetSuite or Salesforce (a plus)
- Strong organizational and cross-functional collaboration skills
