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Valerie Health is an AI-powered front office platform for independent provider groups, automating patient/provider communication and operational workflows. The company is scaling at 7x YoY with 300% NRR, backed by $39M in funding from Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup. Leadership includes Pete Shalek (2x health tech exits, $600M Optum acquisition) and Nitin Joshi (scaled Uber Eats Health, Stripe Connect, Bridge—acquired by Stripe for $1.1B).
As Head of Revenue Operations, you will architect and build the revenue engine from the ground up. Your responsibilities include:
**Revenue Operations & Systems**: Design and implement the operational foundation for Sales, Marketing, and Customer Success, including processes, systems, and reporting. Own the end-to-end revenue funnel from lead generation through close, onboarding, renewal, and expansion. Establish clear definitions, handoffs, and accountability across go-to-market teams.
**Forecasting & Analytics**: Build reliable forecasting, pipeline management, and performance reporting for leadership and the board. Analyze funnel conversion, sales velocity, retention, and unit economics to identify opportunities and risks early. Translate data into strategic recommendations.
**GTM Technology Stack**: Architect, implement, and optimize CRM, marketing automation, sales engagement, analytics, and related systems. Integrate AI and automation into revenue operations. Ensure data quality, integration, and trustworthiness across platforms.
**Strategy & Planning**: Partner with leadership on go-to-market strategy, territory design, quota setting, compensation plans, and capacity planning. Support pricing, packaging, and contracting processes. Lead planning cycles and establish operating cadence.
**Team Building**: Hire and develop RevOps talent as the company scales. Foster a culture of rigor, speed, and continuous improvement.
You will work directly with founders and the leadership team, with your decisions shaping company growth and ultimately impacting patient care and physician efficiency.
**Requirements**:
- 8+ years in Revenue Operations, Sales Operations, Business Operations, or related function, including leadership experience at a high-growth B2B SaaS/AI company
- Proven track record building RevOps from the ground up, ideally in early-stage or scaling startups
- Deep expertise in GTM systems (Salesforce, HubSpot, or equivalent) and the broader sales/marketing tech ecosystem
- Strong analytical skills: forecasting, funnel analysis, financial modeling
- Track record of partnering with executives and driving cross-functional alignment
- Excitement about AI and practical understanding of using it to enhance team effectiveness
- Bias toward action: comfort with ambiguity, speed, and hands-on execution
- Clear, confident communication and sound judgment
**Nice to have**:
- Familiarity with long sales cycles, multi-stakeholder buying processes, and compliance-sensitive industries
- Experience supporting fundraising or board reporting
- Background selling into or operating within healthcare, health tech, or complex enterprise environments
