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Salary: CAD 80,000 - 120,000 / annual
AppDirect, a subscription commerce platform company, is hiring a Revenue Operations Analyst to support PartnerStack, its B2B SaaS partner ecosystem platform. You will be the analytical backbone of the go-to-market organization, turning complex business questions into clear, data-driven answers that inform leadership decisions.
In this role, you will:
• Build and maintain dashboards, models, and reports that leadership relies on for pipeline/bookings reviews, forecast calls, QBRs, and board updates—ensuring decisions are grounded in clean, trusted numbers.
• Field ad-hoc data requests from Sales, Customer Success, Marketing, and Finance; scope what's really being asked; and deliver accurate, well-documented analysis that is easy to act on.
• Support the forecasting and planning rhythm by developing operational models behind forecasting, pipeline coverage, capacity and quota planning, territory analysis, and scenario planning using Google Sheets and BI tools.
• Work fluently across GTM systems—Salesforce, PlanHat, and adjacent tools—as a power user building reports, pulling and validating data, and flagging integrity issues while partnering with the systems team.
• Monitor and report on core GTM metrics: pipeline generation and conversion, win rates, bookings, churn, retention, and attainment. Proactively call out what's changing and why.
• Investigate and flag data-quality issues during the Deal Desk process that undermine reporting and forecasting accuracy, partnering with systems and GTM teams to fix them at the source.
• Translate analysis into clear, concise narratives and visuals for senior audiences—be ready to explain your methodology and defend recommendations.
You thrive in fast-paced B2B SaaS environments where strong judgment, accuracy, and adaptability matter. You are resourceful, analytical, and confident building models from scratch, validating assumptions, and turning data into insights that help teams do their best work.
REQUIREMENTS:
• 3+ years of experience in revenue operations, sales/GTM operations, financial analysis, business analytics, or a closely related analytical role in B2B SaaS.
• Bachelor's degree in mathematics, statistics, economics, finance, or a similar field.
• Genuine power user of Google Sheets (or Excel): complex formulas, pivots, lookups, and ability to build and maintain models from scratch.
• Working knowledge of Salesforce (SFDC) and PlanHat as an advanced user—building reports and dashboards, pulling and validating data.
• Experience preparing analysis and reporting for QBRs, board decks, or forecasts.
• Excellent written and verbal communication skills; ability to present data to senior leaders and defend recommendations.
• Strong attention to detail and bias for accuracy.
• Comfort with BI/reporting tools (Looker, Domo, or similar) beyond native CRM reporting; SQL experience to pull data from BigQuery is a strong plus.
• Self-motivated and action-oriented; able to prioritize competing requests and adapt in a fast-paced environment while working independently.
• Ability to challenge others' assumptions and conclusions with data while supporting the ultimate decision.
