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M-Files is a context-first document management platform serving over 6,000 customers across 100+ countries. The company is expanding its Revenue Operations presence across the UK, Ireland, and wider Europe.
As a Revenue Enablement Specialist, you will be a hands-on operations and enablement professional at the core of M-Files' sales function. This role bridges Sales, Legal, Finance, and Revenue Operations to ensure deals move smoothly from quote through invoicing.
Key responsibilities include:
- Enable sales teams and partners through training, onboarding, and clear guidance on sales processes and tools (including CPQ systems)
- Review and approve quotes against sales policies, exercising judgment on non-standard cases
- Coordinate contract reviews between Sales, Legal, and Finance to prevent deal delays
- Ensure orders reach the invoicing pipeline with complete information for successful processing
- Support sales and partners via internal ticketing system, solving problems at the root cause
- Understand the full order flow and step in on order processing and booking validation when needed
- Support partner funding and incentive programs as required
- Identify and document additional support needs to reduce sales admin burden
- Work with automation and AI-assisted workflows, providing feedback for continuous improvement
- Assist with sales order entry to support business requirements
- Communicate professionally with internal and external stakeholders in English
You will work primarily in the European time zone with regular overlap into US working hours, collaborating closely with colleagues in Finland and the US.
Requirements:
- Solid experience in sales operations, sales enablement, sales administration, order management, or deal desk work, ideally in SaaS or subscription businesses
- Problem-solver mindset: you find solutions and understand downstream impacts on teams and reporting
- Genuine service mindset: you enjoy helping colleagues and partners succeed and go the extra mile
- Confidence to hold the line on policy while partnering with Sales; comfortable saying "not like this, but here is what we can do"
- Ownership of your work, including mistakes; you raise issues early, fix them, and help the organization learn
- Development mindset: you notice inefficiencies and want to fix them, not work around them
- Strong communication and coaching skills to teach others how things work
- Comfort working with senior stakeholders: you can summarize complex cases clearly, ask the right questions, and follow up until decisions are made
- Sharp analytical thinking, numerical ability, and strong Excel skills
- Drive to take initiative and see things through to completion
- Enthusiasm for automation and AI as tools for working smarter
- Fluent English; other European languages are an advantage
- Experience with Salesforce, CPQ systems, or Zuora is considered an advantage
Note: The company is not sponsoring relocation. Only applicants based in the UK or Ireland with valid residency and work authorization will be considered.
