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ICON is seeking a Reliability Engineer II to support the development and production transition of Titan, their latest print system. This role is based at ICON's Austin, TX office and focuses on assessing system performance, identifying vulnerabilities, and creating paths to improve overall consistency and reliability.
Key responsibilities include:
- Own identification and resolution of priority product concerns in the product development process
- Drive organization of information and data collection, perform root cause analysis, and implement short-term and long-term mitigation steps
- Set up and run testing of components and systems for reliability purposes
- Technically assess system performance, identify and prioritize hardware vulnerabilities, and own implementation of system improvements
- Review reliability statistics of current product suite to identify improvement areas
- Complete FMEA (Failure Mode and Effects Analysis) studies of hardware products
- Develop, optimize, and refine preventative maintenance (PM) plans based on FMEA insights
- Lead investigations to identify root causes of failure
- Develop plans for and track mean time between failure (MTBF) and mean time to repair (MTTR) metrics
- Manage CAPA (Corrective and Preventive Action) processes to collect failure data and systematically resolve issues
- Develop qualification processes for releasing new features into production
- Establish quality and reliability requirements for suppliers
- Participate in initial new product conceptual development
- Host and actively contribute to test result review meetings
- Interact with design, manufacturing, and software teams
- Support build, debug, validate, and fine-tune equipment for production release
The role requires comfort working in a fast-paced, physically demanding environment with shifting priorities. Physical requirements include the ability to lift 50 pounds and work in extreme environments (temperatures above 100°F or below freezing, sun, rain, mud, lack of electricity). Travel of 4+ weeks per year internationally is required.
REQUIREMENTS:
- BS/MS in Mechanical Engineering, Mechatronics, or similar discipline
- 5+ years of experience in Reliability, Mechanical/Mechatronics, or similar Engineering
- Experience managing tools, equipment, or operational assets in construction, industrial, or field-service environments
- Strong organizational and process management skills with ability to coordinate across multiple departments and concurrent projects
- Clear and effective communication skills with engineering teams, project managers, and operational leadership
- Comfortable working in fast-paced, physically demanding environments with shifting priorities
PREFERRED SKILLS:
- Demonstrated excellence in Product Development, Equipment/Machine Design, Manufacturing, or Testing environments
- Hands-on skills with diagnostics software, hardware, tools, instruments, and electromechanical/mechatronic systems
- Exposure to test systems, production machinery, industrial sensors, and equipment (pogo-pins, pressure transducers, temperature controllers, current meters, etc.)
- SolidWorks proficiency
- Knowledge of part fabrication techniques (machining, welding, sheet metal fabrication, laser cutting, etching, injection molding, 3D printing, hydroforming)
- Experience creating technical specifications for automated equipment
- Experience transitioning products and processes from prototype to production
- Knowledge of production quality metrics
- Portfolio showcasing professional and personal projects
