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Salary: USD 150,000 - 185,000 / annual
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. The company integrates a vast catalog of components with a digital manufacturing platform to serve engineers and procurement teams across the Americas.
As Product Manager for Manufacturing Business Systems, you will shape and drive the internal systems powering Fictiv and MISUMI Americas' manufacturing operations—including PLM, ERP, TMS, MRP, and other business systems adopted or built to support company operations. You will contribute to strategy and roadmap for this systems landscape and own execution of solutions that balance customer satisfaction, growth, reliable delivery, and operational efficiency.
This role focuses on solution implementation and optimization rather than IT support. You will identify and validate business opportunities unlocked through technology, partner with engineering to define solutions, build business cases for investments, and drive execution from planning through implementation, qualification, and launch. Solutions you contribute to are foundational to MISUMI Americas' manufacturing business—enabling it to scale, deliver differentiated value, and drive growth.
Key responsibilities include:
**Business Acumen & Domain Awareness:** Research and evaluate needs of internal users (operations, finance, supply chain, engineering, IT) to understand priorities and pain points in manufacturing workflows. Understand how internal workflows shape customer experience and identify opportunities accordingly. Develop deep knowledge of PLM, ERP, and other manufacturing business systems including data models, integrations, and dependencies. Assess needs of manufacturing partners where they touch internal systems and identify opportunities to improve data flow and partner experience. Contribute to strategy and roadmap for evolving the manufacturing business systems landscape.
**Roadmap Execution & Project Delivery:** Take ownership of assigned roadmap items and translate high-level goals into detailed objectives and projects. Build business cases for system investments and secure alignment with leadership and stakeholders. Develop frameworks for tracking metrics that provide quantitative views of project success and impact. Scope and define requirements for each roadmap item. Surface trade-offs between speed of delivery, configuration vs. customization, and long-term scalability. Proactively identify risks (data, integration, change management) and develop mitigation strategies.
**Cross-Functional Collaboration:** Develop conviction in product initiatives and communicate them effectively across the business to drive awareness and alignment. Build and maintain strong working relationships with stakeholders across operations, finance, supply chain, engineering, IT, and external system implementers and vendors. Work with cross-functional partners—software engineering, IT, UX, operations, finance, sales, and marketing—to develop hypotheses and high-impact solutions. Lead scoping and prioritization discussions across teams.
**Execution & Risk Management:** Use Agile methodologies to organize and manage sprints across development and configuration work. Analyze metrics to measure success and optimize systems for business outcomes and strategic priorities. Keep stakeholders informed of progress, milestones, risks, and timeline changes. Partner with development and configuration teams in India and the US, communicating business needs, requirements, and priorities. Drive launches and go-lives by ensuring the organization is prepared, including training and change management. Travel 10% annually for team meetings, research, and training. Maintain daily time overlap with stakeholders in India and China to facilitate communication.
**Requirements:**
*Required Experience:*
- 3+ years as a product manager, business systems analyst, or application manager working directly on manufacturing business systems such as PLM, ERP, or similar
- Demonstrated track record of taking business problems or opportunities, translating them into actionable plans, and driving them through to completion
- Experience navigating systems with interdependencies and integrations, and ability to manage complex technical landscapes
- Experience in business analysis, optimizing internal workflows, and considering downstream impact on customers and end users
- Experience working in Agile environments
- Practical experience leveraging user insights and metrics to drive strategic decisions
*Desired Experience:*
- Familiarity with the manufacturing service provider business model (contract manufacturers, job shops, on-demand manufacturing platforms, etc.)
- Experience in manufacturing, supply chains, or industries where intricate processes and logistical considerations are important to product development and delivery
- Some operating or technical knowledge in one or more manufacturing processes (3D Printing, CNC, Injection Molding, Sheet Metal, etc.)
- Hands-on experience implementing, configuring, or developing on PLM or ERP platforms
*Desired Traits:*
- Strong analytical skills to break high-level goals into actionable tasks and requirements, synthesizing insights and data to drive high-quality product decisions
- Excellent written and verbal communication skills, with ability to rally cross-functional teams behind a product vision, collaborate across multiple time zones, and document decisions clearly
- Results-driven mindset with focus on delivering high-quality outcomes within defined timelines
- Ability to lead and influence without authority: operate proactively, with empathy and accountability
- Comfortable working, negotiating, and communicating with internal users, customers, vendors, implementation partners, and leadership to develop insights about needs and solutions
